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October 2023 by Mark Dunn
The staff at this location are superb. They helped with recommending the size fit for the shoes I wanted. They let me know that the size for their loafers typically run a size smaller than they show for. Moreover, I came back to return and exchange a pair that didn’t fit well. Even though I had worn them outside before and had subtle dirt on the bottom of them, they still accepted the exchange and told me they’d clean the soles to make them new again. I HIGHLY recommend using them for getting nice leather shoes!
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July 2023 by Fraidun Besharat
their services could have been better
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May 2023 by Chris Chun
I purchased many Cole Haan shoes many years.Yes, it is very light weight and comfortable, so I willing to pay for more than 6 pairs each year. ( it was maid with very light material, so it will not stay good shape for long term, but it has worth it to me even I have to change new shoes almost every other month)but when I got defect one, the sole of a shoe falls off after use a few times normal use, they didn't do anything.I believed Cole Haan is higher level to cover for this kind of case, because we pay for that price.I very disappointed and it is time to change other brand shoe.
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March 2023 by Jacob Clapham
Great shoes. I love how light they are.
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March 2023 by Susan Nicholson
Cole Haan shoes are the best and make my feet happy!!!
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December 2022 by ai yot
experienced good customer service and the shoes were worth the buck!
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October 2022 by pamela love
Visiting from Florida and needed some fall shoes. Looked up a Cole Haan close to our hotel.What a great staff!!Everyone was so helpful and even researched an additional one not in stock!Thanks Josephine and Lisa.
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September 2022 by J Lew
Caught a great sale this weekend!Sales staff were friendly, helpful and knowledgeable of their products.Purchased 2 pair of shoes and enjoyed the experience!
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September 2022 by Kerry Scott
Poor selection in store and better deals online
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August 2022 by Juan Borges
Visited the store today. There were 2 employees behind the counter a lady and a gentleman. Neither one attempted to assist. I went to the counter and she said that they were finishing some work. I told her that I needed help. She went and got the box I needed gave it to me and left right away. This is not good customer service. This store needs to train employees way better.
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June 2022 by Evan Guthrie
Cole Haan Outlet at Opry Mills in Nashville is a great place to go for quality shoes and much more. I really like their selection and being able to try everything out. The staff here is very friendly and accommodating to make sure that you are helped.
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June 2022 by Mike Stuckey
Got a great pair of loafers here. Service was great. Will be going back for another pair!
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May 2022 by Andres G. (masterlqqd)
Great service! Thank you Lisa!
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April 2022 by Anthony Yuill
Not that friendly. Selection seemed small.They make great shoes.
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February 2022 by Buck Wild
Best a comfortable shoe and they are very light to walk on them.
