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February 2024 by Mattis Pottiger
This hotel was an ok price for a weekend, but could not sleep to save my life.The walls are paper thin, so good luck if you are a light sleeper. I usually sleep through anything but a slightly talkative neighbor will feel like you’re right in your ear. Not comfortable. I joked with our Lyft driver that his car was more comfortable than our whole stay.Rooms: Paper thin walls, outdated and chipped everything. It was clean, but “dirty” because nothing was well kept except for the sheets and towels.
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January 2024 by Rickie Wilson
Great breakfast and great service. We also enjoyed the indoor pool. We will be back.
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January 2024 by Mark Foreman (Coonass)
Rooms: Had no complaints about the room the price was a little high my fiance was in the hospital there in Nashville I only stayed in the room for about 5 hours and I had to get back to the hospital the price over 100Safety: I felt safety there
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January 2024 by Jeremy Thompson
Fitness center was closed due to maintenance, but door was propped open. The fitness room is open normally to the pool area so there was a huge amount of water on the ceiling and floor in that room. There was also black mold growing on the walls in the open fitness room and all of the equipment was rusted. The pool water was not heated and rather cold even though it was indoors. The drop ceiling in the pool was low and rusted in places.On a positive note - the breakfast had a good variety and excellent service. Just don't expect to use their facilities - I stayed here within the last week.
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January 2024 by Milina Polackova
A lot of drug dealing going on around this hotel. Would not recommend.
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January 2024 by Blake Wa123
Worth every single penny I paid. Stayed there few days ago and I love the service at the front desk. Guy named Jesse showed a huge amount of hospitality with a good smile conversation. Rooms are clean. Breakfast is amazing. Thank you so much. I will definitely stay there again when I travel this way!!!!!!
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December 2023 by Leslie Millspaugh
Great last minute room, very clean, and breakfast hit the spot!
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December 2023 by Austin Mills
We had a bit of a hiccup that could have turned things sour, but Ron came clutch and saved the day. Will do business with this establishment again!
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December 2023 by Diane Curry
We were given a room the door did not lock and had no heat. Was given a different room immediately.
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November 2023 by Amande Young
Walkability: You will need to get an Uber to go into main street entertainment, unless you eat at Cracker Barrels (which wouldn't be a bad idea, was convenient to have that facility on the first night arrival, literally just across the road. Incredible service and fabulous dinner. The shop is also a nice bonus). Ubers were brilliant, every driver we had was friendly and professional.
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November 2023 by Regene Renee Baehr
Front Desk clerks are all Super Friendly & Helpful. I stay here once or twice a month. Breakfast is Always AWESOME lots of options and everything is Good. Love the Beds & Pillows. Not a Bad thing to say. Great Clean Place to stay right off the Interstate. I will continue to stay here anytime I travel to Nashville.
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October 2023 by Sabrina Lanier
Clean room. Good amenities. Friendly front desk staff upon arrival. 6am breakfast- not many hotels are this accommodating, given some people have to be some place early and there's alot of traffic here.
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October 2023 by Matthew
Our room was basically a construction zone. The mirror was smashed, and the carpet was slightly ripped up with exposed staples that I stepped on. The bathroom door did not close or lock. There were orange stains on the bed and toilet paper stuffed inside the door (see pictures). The window was leaking on the inside when it rained. When I complained, I was told there were no other rooms available so they could not do anything about it. I asked for a refund for the rest of my stay so I could stay elsewhere, and I was told no. I connected with the manager, who said he would discount my stay. I was satisfied with that resolution so I stayed the rest of my nights. On my last night, they knocked on my door and told me I needed to pay for that night. I apologized and said I must have made a mistake when booking the hotel. I told him I’d meet him downstairs. I then checked my receipt. Seeing that I did not make a mistake, found the guy in the hallway and showed him that I did in fact pay for that night and should be good. The man insisted that I was wrong that I needed to pay for another night and that he would meet me downstairs. I met him downstairs where he discovered he was wrong and I was all good. After coming back to my hotel room later that day. My room key no longer worked. I had to reactivate it because they had locked me out. At check out, no one knew anything about a discount so I followed up with the manager who said he would call me back later that day. I will follow up with him again since it has been over 24 hours with no callback. I didn’t get pictures of everything but included some of what I mention above.
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October 2023 by Vicky Parrish
The front entrance was clean, so it was deceptive, but do not venture toward the gym or you may feel you are inside the titanic as the doors were dripping in rust, paint peeling, windows broken and mold everywhere; that being said, the gym was closed. Be careful walking the halls as the carpet is lifted and torn in several areas and the walls are beat up, who knows if they would hold up when you fall; the toilet worked, thank goodness, but the shower had broken pieces on the lip and missing parts. My husband is a Marine, he's used to sleeping in extremely harsh conditions, he's not used to paying for them albeit calling itself a 3 star hotel. Who knows, maybe the breakfast will make up for it.....oh, fair warning, no refunds
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October 2023 by Dallas Brown
Customer service awful. Looks like it hasn’t been cleaned in months.Carpet dirty, pulls out that the hide a bed sheets on it are completely filthy. Price is awful for what you receive. I’d rather stay outside.Rooms: That dirty smells like cigarettes