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December 2023 by Linda Jones
Had to come to Nashville on a medical visit, and remembered I was out of my face serum.ANR . Had a great visit and bought several items..Sweet staff
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December 2023 by Tim C
One of the cashier (Court. S.) has no sense of basic math. She made an mistake by charging $24 on a free gift. She just made up excuses to try to fool me. And you can tell from her face, just like a little kid, pretty pretty bad. If you try to check out, stay away from her.
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November 2023 by M Hall
This store is temporarily closed according to a sign on the door.The sign says to visit their store in Pigeon Forge. Oh sure, I'm going to drive for a couple hours to go there. Ridiculous! Management could have at least posted on Google that it was temporarily closed. I posted that it was temporarily closed so others won't waste their time going there.
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October 2023 by Karen
Staff are very rude. Have visited this store three times and they don’t help at all, they all look mad, and they all stand around and gossip instead of helping customers
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October 2023 by Taylor Heart
Extremely RUDE employees that ignore you when you’re in the store. I’ve never experienced customer service like this.
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September 2023 by Erdem Aydin
Good price
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August 2023 by Apoorva Deshpande
The brow stick which I bought for my mom was not twisting and opening by anyone of us (and it’s not the first time I am using that particular brow stick..) We went to the store to get it exchanged well within one month with the receipt . (Obviously as it did not open it was not used too). The lady at the counter was so so so rude and she made us feel like trash. She said stuff like “ I exchanged even though it was not defective”. I kept asking why does she have to be rude to which she said I need to leave the store if I don’t want to buy anything more. I am 5 months pregnant and her foul words and attitude created a very negative impact on me and my health. She could have nicely explained to me it’s not defective and I would understand. (Sometimes the brow stick gets stuck?) Not like we are new to cosmetics? God bless her rude behavior and bad bad attitude. I hope she understands what kind of negative impact her words can have on people !
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December 2022 by Ramona Moore
Y’all I walked in looking for skincare products as a gift and the worker bee, Cherry was so helpful. I explained I was looking for trialsizes so my daughter could determine best result. She was so understanding and gracious with her time!! Y’all need to visit and experience true customer service!!
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November 2022 by Lips And Locks Nashville
I’ve enjoyed shopping at this store and the workers have always been kind and helpful! You can’t return items so you have to know you want to keep something, but that’s worth it to me for the savings you get buying from here! Will definitely shop again!
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November 2022 by Dana Smith
The lighting in the store was so fluorescent and harsh/strange… I asked the lady at the counter if they would take returns if a foundation didnt work out (allergy/wrong color). The employee told me absolutely not. So I told her I’ll just go to Sephora then. So glad I went somewhere else.
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November 2022 by Tania B. Wells
Wow, this place has such an amazing selection and the people who work there.. So so wonderful and helpful!