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January 2025 by ADAM YOUNGBLOOD
Has always been a great place to go when I need a new phone or help with my service. They are most helpful and always nice and great to work with.
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June 2024 by Armando Serrano
They should support the Hispanic Community and provide bilingual staff, since some of us unfortunately do not speak English. I'm not saying that we don't have to adapt and learn the language, but many people like me recently arrived in this country (and will continue to arrive). It is obvious that you will not learn in two months.
Although, to be honest, one of the clerks, through various actions, showed that he knew Spanish, but he said he did not know it. I get the impression that he simply didn't feel like talking about it.
Today I went to this store and thanks to a person who came to buy and if he knew English, he helped me translate.
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October 2023 by Michael Woodard
Angela is AMAZING !
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June 2023 by Renee Huddleston
Angela is amazing, she could solve problems in her sleep !! So glad she is on Dickerson pike, she is such a pleasure.
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June 2023 by Tyree B
Rep online and at the store verified that the phone I wanted to bring was compatible so I went down to the store to get a sim. Advised that I don't have the phone with me while at the store but if possible could I get the free phone promo that they have for the new service? Didn't care about the phone since I had one. Just got a sim at the store rep stated that if it said it would work then I'm ok. This was not the case. Go down again today 1 day after getting the sim which is still not activated and they can't do anything. The manager didn't even listen to the store rep try to explain what was going on before just shaking her head and saying no free phone because I had a number and account. Needless to say, I still have a sim card and no phone to use it on. The store manager is useless and uncaring. Glad it was only $98.22 that I wasted. And they don't do refunds at the store.
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June 2023 by pauline adams
Visited their to pay a bill
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June 2023 by Maria Mejia Taperia
Customer service management Milly Thsnk you.
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June 2023 by Mejia Perez
Millones assisted me and gave me very good service, thank you for your help, Mrs. Milly.
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June 2023 by Milly Rivera
Great cistomer sevice
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June 2023 by Edwin Suazo
Very good services Milly
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April 2023 by Angela Johnson
This store has amazing customer service. Angela, Alex and Crystal are amazing and really know what they are doing. Definitely will make this my cricket retail store from now on !!!
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March 2023 by Teresa Jordan
The employee always willing to helpI like to Thank Milly And Martha. Both of you young ladies are exceptional in your job. Both ladies work at different locationsThank for everything you do
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March 2023 by Rooster Davis
Very bad customer service had to wait on the clerk who was in the parking lot
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March 2023 by Patricia Keith
Young man stayed open to help me get a d*** phone the flip phone.
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February 2023 by Kayla Sherrod
This store is amazing. It's tucked in mid-corner, right next to Nate's Barber. The specialists are very approachable and very intuitive and competent of their products and the onsite troubleshooting. Amazing experience! Saved me some money by fixing a simple problem to an aged android.CRYSTAL, MILLY, AND ALEX ARE ALL ON TOP! STORE IS VERY NEAT AND ORGANIZED! THEY ARE A GREAT TEAM AND EACH HAVE A SEGMENT IN THE ALLIANCE. YOU CAN'T FIND SUCH SERVICE ANYMORE SOO ECSTATIC TO BE WEIRD AND A FAN OF TERRIFIC SERVICE. GO BY AND SAY KAYLA -BETH, you guys are specialist lol ????
