The Crocs store at Opry Mills offers a large variety of the brand's colorful and comfortable casual footwear. Reviews note it can be an overload in a good way for fans, with a broad selection and helpful associates. However, other experiences report a noticeable lack of selection and choices, particularly for children, describing the overall selection as small. Some customers found the store okay but encountered unclear sales information and staff that appeared inattentive. While the draw of the brand is acknowledged, some feel the prices for the foam shoes are high. The store has prompted mixed reactions, with some customers preferring to shop at other locations they find superior for selection and service.