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January 2024 by Dave S
The clerk (Nathan) refused to sell me lottery tickets because it was against his religion…. While I respect your religion, why is no one else available to do the job they got hired for. Lost a customer today.
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November 2023 by cjpendley - nashville
I don’t have anything good to say about this place. It’s been there forever and it looks it. The parking lot is very small and it can be difficult to get in and out of. The pumps are frequently blocked by people who leave their cars there to go into the store. Hard to find parking if you just want to run in for a snack.I think the worst thing about this place is the people who work there. I’ve stopped in there a lot over the years (family in the area) and the clerks have always been surly and kinda rude. They act like you’re annoying them by cutting into their phone time. There’s usually a line to check out and it always moves slow. There’s two registers but usually only one open. There’s a large homeless population in the area and sometimes they congregate there.There are three more convenience stores with fuel just across I40. The one with the McDonald’s is my favorite over there. The one across the street from McDonalds has no-ethanol gas.
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October 2023 by jordon brooks
After I show her my ID and let her scan it lady still said I wasn't 21 when I was born in January 2002
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October 2023 by James Tidwell
Not honest. Said I got a gallon more gas than my tank can even hold. Avoid.
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June 2023 by Sharita Carey
Was not able to cash all my lottery tickets.They won't pay you for winning a ticket. You have to get more tickets and not the money.It shouldn't be the customer that has to worry about how tn lottery reimbursement process for the store.First time I've ever heard a merchant tell me I can't get the money if it says I've won a ticket.A ticket is 1dollar I should receive one dang dollar. Not have to get another ticket.This is fraudulent behavior.It's not the customer responsibility on how mapco gets money from lottery.Matt is a horrible manager and needs to be terminated.period
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May 2023 by Keeochia Edwards
I am a bit late posting this but I want it to be known how much customer service is honored at this location. The manager on site gracefully assisted me by using his personal device to connect with app support to ensure that I was able to get my rewards. He got a resolution for me withing minutes! Everytime I visit this location I am greeted with a smile and I always leave with one!
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March 2023 by Angela Mazurek
I go here everyday, I love the staff but this place is ALWAYS closed. You go at random times and door is locked employees no where to be found. It’s just so not reliable.
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March 2023 by It's Me
Every time I go to this store the manager (I think his name is Matthew) is yelling at his employees. I guess it was shift change and he was being very rude to them instead of delegating his message professionally. Also, The other day I was in line to pay for my gas when a guy comes out of the office and tells the woman cashier “tell him I don’t even want the job anymore that is so unprofessional! He’s in the office nodded out!” , and then leaves out of the store. It’s always ppl standing out front and constant chaos! Avoid at all cost
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November 2022 by Brittany Gollihar
The staff is very helpful and offers excellent customer service! My husband and I come there a lot! Thank you for your great customer service!
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October 2022 by Moses Dawoud
Bad serviceI was asked Lady about the bathroom she told me there is no key after 2 minutes I saw someone entering the bathroomWhen I was filling the car gas
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October 2022 by Jim Byers
Did not go in, but outside at pumps was very busy
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August 2022 by kelly daniele
This mapco is always close the guy is always in the back not sure why
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June 2022 by Marc Shah
The black lady that worked in the morning of 5/17/22 does not have any sense of urgency or customer service experience. Is it that difficult to find good employees?
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May 2022 by Jeremy Spiers
Too good for customers to use the restroom. Get your gas somewhere else.
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February 2022 by Steven Klein
There is no public restroom and the lot is small so it is not good for larger vehicles