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January 2024 by Ed Perry
Friendly staff and helped me resolve my issue quickly
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January 2024 by Sam Riggan
This nice fellow named Mac helped me bag my prime the other day. He was very very handsome. He made my day.
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September 2023 by Danny Dean-Realtor
The guy in the golf section was very helpful and was helping 3 people at the same time while fixing a golf club. The 5 star rating is because of him.
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September 2023 by Hard Rock
A couple of the employees were nice but you could tell the ones up front weren't exactly wanting to work. No one knew where the full assortment of Titans memorabilia was.
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September 2023 by Jeremy
Need to update website. Placed 3 orders in less than a day for items your website sated you had in stock only to have to cancel all 3 because they magically disappeared after I ordered them. How you gone give out a customer service email that’s not monitored?Smh what a joke. Update: apparently the employees are just to lazy to fulfill online orders. Smh
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September 2023 by James Greenwell
Manager James was extremely rude and condescending. Purchased the protection plan for a product and was specifically told to come back in store any time within a year and they would swap them out for no charge. Tried to get a warranty replacement and was told I have to call a 1800 number and wait 3-5 days. James was laughing at me and making rude comments the entire time.
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September 2023 by Sarah
I was looking for the women's fleece pants by the brand DSG. An elder woman approached me. & I asked her if they had anymore fleece pants elsewhere in the women's department. She replied no we stopped carrying those. She was very rude towards me. She didn't even acknowledge me as a customer or even apologize. Instead she could have said: Sorry we don't have any in stock at the moment.But I checked online myself and they still carried the item that I wanted. I waited for a sale of course. So that I could buy more than just one pair at a different time.This store definitely LACKS its Customer Service potential.I haven't been back since because of this woman. She must really hate her job. Honestly, If you hate your job that much. Just quit already KAREN. & Spare me your judgmental attitude.
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July 2023 by Lizzi G
Refreshing to see a team go out of their way for good customer service in today’s retail world. Just wanted to give credit where it’s due!
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July 2023 by Riley K
I was at the store yesterday and the power went out due to inclement weather. The staff managed a full retail store of people extremely well and pulled chairs out for anyone wanting a seat. We ended up leaving because of time restraints but were given 20% off every purchase for the inconvenience of having to come back. Upon return I was met with exceptional customer service from an employee named Jackson. He found the stowed items in no time and honored the 20% without a fuss! He also aided me in sorting my rewards account and gave me valuable information for future visits! Enjoyable experience.
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May 2023 by John Faulkner
There's a guy that we see there most every time and I think he is a store manager; his name is Anton. The other day when we were in a huge rush to get a soccer net he met us at the door helped us find what we needed and got us rang up and out of there! It means a lot to shop at a place with familiar faces and it's a pleasure to see someone enjoy their job and be good at it!We'll be back!
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May 2023 by Charlie Diemer
Purchased 2 kayaks and John helped out the entire time. He was very knowledgeable and easy to talk to. You don't see the kind of customer service he offers anymore. Highly recommend talking to him if you have questions about anything outdoors.
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April 2023 by Joeby hice
I attempted to pick up targets for target practice dont carry them. I mean archery is a sport am i right. They seem anti hunting for some reason which hunting is a sport.
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April 2023 by Mark Anthony Mesa
Gold section was horrible. Stood in front of the salesman for about 10 minutes. His name was Kevin. Did not even acknowledge me standing in front of him. Horrible. I did however buy tennis shoes and the rep Sam was great. So I purchased a couple pair of sneakers from him. Just don’t spend your money in the golf center.
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April 2023 by Steele Ribbens
They let me hit the griddy their. Its a very good store.Staff are top notch and are the best of the best, but they dident have any fruits or vegetables their so I rate this yelp review a 3.
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March 2023 by kathrine knight
This store looks like it has a lot of options, but it really doesn't l. A lot of crop top options, if you're looking for that. The shoe options was TERRIBLE. the staff was super friendly and helpful!
