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February 2024 by michael scott
Since it’s all self checkout now there’s basically nobody there to help. They’re either in the back or outside smoking cigarettes. More people are going to walk out and not pay for certain items because there is nobody around to help them. Good luck fixing that.
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February 2024 by John Billings
Smells like weed at checkout and at the office.
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October 2023 by Ann Trost
Stopped in a grab a couple of things only to find the man that was supposed to be the cashier pacing around the front on his phone. He refused to do any work and continuedhis personal phone call. As I left I told another worker outside what happened and she came in and checked me out. That other worker needs to be fired. His behavior was ridiculous.
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September 2023 by Darren Futch
I have shopped here since 2012 when I moved into the area and largely have enjoyed my experiences. I have literally given this store THOUSANDS in business over the years and that’s not an exaggeration.The last few months the quality of EVERYTHING has went down and I’ve found myself frequenting there less and less. Then after encountering a completely useless and VERY RUDE employee tonight (shorter brown haired white woman with glasses) on 9/10/23 at 9:15 I will NEVER spend another red cent here. The sad part is, I think she was actually in charge of the place.I took my basket to the self checkout and remembered I left my debit card at home so I needed to be clerked through a line with an actual human clerk. As usual, there was no one to be found anywhere except for this nightmare of a woman who was closing out one of the checkout stations (that’s why I assume she’s a manager or shift leader). I VERY POLITELY asked if she could ring up my order at the cash line explaining I didn’t have my card on me. I had about 45 dollars in goods so it wasn’t a big chore (less than or around 20 items). She comes over to the register and literally throws down the rolls of coins she was carrying in front of me in a very rude fashion. I started to just walk out, but I bit my tongue and said “don’t get mad at me, I’m just trying to buy a few things” thinking she would realize that she was acting pretty unprofessional. I mean I’m giving the store money if she doesn’t want my money I’ll take it somewhere else! That’s when she started snatching things off the counter and out of my cart and ringing them up and talking rudely under her breath (cursing at me I’m sure for having the gall to ask her to actually do her job). She rings me up and hands me my change without saying anything. Literally nothing, much less a “thank you”.The younger version of me would have stooped to her level and outdone her by telling her what I really thought of her using salty language and calling her choice words. But the older, mellower version of me decided to just write this review and let Dollar General at 541 Stewart’s Ferry Pike know that I will NEVER under any circumstances return to your once efficient and formerly great store. There’s just too many options and life’s to short to put up with employees who act like this. Anyone reading this don’t waste your time dealing with people like her!
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July 2023 by Dreamweaver
Sure new MGMT means well but this store has gone downhill and recently had a robbery and shooting in their parking lot. No thanks DG.
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June 2023 by Jared Schafer
Love the place...very well-stocked and great prices. The service is pretty good 80% of the time, but sometimes it REALLY feels like the cashiers are deliberately taking their sweet time to check you out.
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May 2023 by Michael Molina
Went for the first time to this location to buy and made a bad impression as a business...it seemed that the only helpful person there to assist and was working was a young lady maria while the other older ladies where literally just standing around gossiping watching her stock shelves when they had people waiting to be helped ?.
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May 2023 by Brandon Laroque
Little mess and staff dodges talking to customers but overall the DG is pretty good
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May 2023 by angellurest
Closes early every night despite hours listed on door, bet they stay on the clock like they're opened though. Rude employees, sad excuse for a market
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March 2023 by Bridgett McGee
They don’t even deserve a star period. This store was so nice in the beginning 2 years ago. But in the last 6-8 months has gone down so bad. Bad customer service, empty shelves, can’t get down the isles for stock just setting. No help around, employee youngsters playing around at night. I wanted to apply for a manager job there but it’s so bad now there’s no way I’d wanna tackle that. Also they open & Close when they want to. This is not feasible for neighbors.
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July 2022 by Maria Hilliard
The ladies here are AMAZING but unfortunately don't know how to tell time. On more than 1 occasion, I have showed up a little past 7 a.m. and the doors are STILL locked and someone is visibly walking around inside. Got her attention one time and she looked at me then walked off. (Insert sarcasm here) Her customer service is through the ROOF!!! Also tried to call and she never answered..surprise huh. Anyway, I would only recommend going to this DG if it's later on in the day.
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March 2022 by ABC
The Mgr Keta is always very friendly. The store is well stocked, very clean, and it’s always a pleasure to shop here!
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February 2022 by Daniel Tucker
Be careful parking here! A Dollar General truck backed into my car causing thousands of dollars worth of damage. The driver denied it. The store manager was no help at all. The district manager never returned my calls. And corporate didn't do anything either. My only option is to sue DG for damages.
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July 2021 by stormy vibez
I love this location! They have a lot of stuff!
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June 2021 by Hershey Kiss
So I ran into a little issue! I'm going to make this short or at least try. I was broke til my pay day and walked in dollar general 2days before and told the lady by the nickname of JoJo that I was going to stand outside and pan handle a few dollars. She laughed and kinda brushed it off as if it was a joke, I spoke up and said "No I'm serious, I'm tryna get a couple dollars for some noodles and a buck soda". So she then replied with go ahead and grab them, I say "are you serious" she say "yes". I walked out the store a happy man with something to eat for my family. Two days later I came in buying product in the store to receive change that came up to 10$ and some change. I asked the cashier Mrs Melissa if she could give me two 5$ dollar bills back so I then gave Mrs JoJo a 5$ dollar bill for appreciation. Iwaled out a happy man once again knowing that there are still God blessed people out here that care about others. Thank you JoJo for your act of kindness and I will be more than glad to give you a helping hand wheneve, and I mean WHENEVER you need it. Thanks a million and one times #DG_JoJo@StewartsFerry
