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March 2024 by Being Fair
The first time I ordered from here, after waiting30 minutes I checked on it and my order accidentally got bumped off. The worker immediately started it after realizing the mistake but a few minutes later came out to my car to notify me they were out of pineapples. It was Saturday, sometimes things can happen and it was not a big deal. Service was excellent and pizza was delicious. That's means so much. Everyother time after has went perfectly. I have ordered from here at least once a week in the past month. They do a great job and are always working hard when I am there. They are very nice and have good natured vibes and that keeps me coming back. Thank you.
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December 2023 by Zachary Taylor
I went in and Karsen helped me out with a pizza offer and was super kind and courteous. That guy deserves a raise.
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November 2023 by TTT
I picked up my order. Saw the workers not wearing gloves. Saw pizzas falling out of the oven because they were not caught in time. No one moped it up. Saw burned pizzas still boxed and delivered. I walked out knowing I would never return. I recommend the same for you all.
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November 2023 by JonnyBGood
Fantastic job recently! multiple orders over the last couple months and all have been great. All pickup.
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October 2023 by Alexis O
Sadly whoever they have as a manager he is a male he is changing delivery options for people who have been good customers for yearss and that’s not right at first it was no drivers now this no delivery after 5 and there’s no reason for it now I have to find me another pizza spot that would gladly deliver!do better Charlotte location DO BETTER!
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October 2023 by Stephanie Simpson
So.., today was a very unpleasant day ordering my food from dominos. They charged me $30 for 3 items and when the pizza got delivered it was cold, so needless to say I won't be ordering from them any time soon.
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September 2023 by Sarai Laguna
This location knows what they’re doing! The team seems so efficient. Got my pizza fast and fresh! Thanks y’all!!!
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September 2023 by Ashley Johnson
Absolutely the WORST store ever. This is the second time that my order has been cancelled with NO communication. They never answer the phone and the person who did answer said nothing just hung up. So unprofessional and my card was charged more than what the pizza amount was.
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September 2023 by Joshua Campbell
Haven’t had an issue with this location to this point. I recommend getting the app if you plan to make orders regularly. It will save a lot of money.
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August 2023 by Hope Greer
I couldn't believe how fast it took to make my pizza. I really liked it. ? My Philly cheesesteak pizza was good.
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August 2023 by Matt Schumaker
They’ve cancelled multiple orders without explanation and they never answer the phone
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August 2023 by Natasha
You suck Karsen! You had 45 minutes to make the most simple pizza and im a mile away. Get another job, this one is not for you. Nice, cancelling 1 minute after closing. Laziness and disrespect is unreal and this company seems to be cool with it.
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August 2023 by Bruce Prehn
It was great experience everybody was friendly. I got exactly what I wanted. The pizza tasted great 1 of the best Domino's I have been to.
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August 2023 by *Kristen Staback*
We have had so many issues with this location. We had ordered pizzas to be delivered to an office location. The pizzas never showed up. We were not notified. We were not called. Our pizza's were just not delivered to a corporate event that we were responsible for lunch. I did not find out that the pizza's were not delivered until the office called me to ask where lunch was. It was beyond embarrassing for me and my business. Not only did this happen, but the owner Dawn said she would add 4 Large Pizzas to our account for their mistake and those pizzas were never added to our account. I checked back in a month later when I was in the store and the worked John was very rude and not helpful with this issue. He said he added them to my account but they could only be used at that location and would not show up on my account to be able to order online. We shall see next time I call if they actually get added. We have experienced terrible customer service from this location. It is so sad. Ordering pizza should not be this difficult.
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July 2023 by Karina
Awful!!! Jonathan is passive aggressive, terrible customer service. I ordered online shortly past 10PM delivery. Two medium pizzas one topping… I was notified my order was cancelled 10 mins after my order was placed via email. I called the store to ask if everything was ok -as to why my order was canceled. Jonathan said there’s nothing he can do past dark it gets very scary outside he won’t do curbside and the store was so busy he canceled the order but if I wanted to try to order again he can have it ready for me to pick up in 10 mins… most ridiculous thing if heard. He wouldn’t let me finish my sentences while I’m trying to figure out if they can’t do delivery or if they are closing earlier … like he truly doesn’t need to be in a manager position.