-
March 2024 by Clayton Reynolds
I understand that being in the Food Service Industry can be hectic. I know I work in Grocery Retail. However, if you are short staffed, with only one skinny Caucasian guy with dark Rag Mop Hair with no Hairnet on, while he's down one Associate, their needs to be better improvement on either Staffing, Customer Service Skills, Pay/Benefits, and Cleaning the location of a Pizza Chain. I first walk in with a couple, along with their Child, as I walk in, I am waiting 5 mins to finally be approached, because I know that he's multitasking and doing what he can to fulfill orders. Secondly, he finally says, "What can I help you with?" To my astonishment and assuming that at first he had charm with his customer service skills, he then realizes that the order was not finished in frustration. Finally, a third gentleman with a Red Beard is also waiting patiently as I and the other Couple/Child were waiting on their order. As he walks up with my order to the counter, he looks at me straight in the face, purses back his lips, and then I say thank you, without so much as an apology, for an 11 minute delay on the order. Yet, he had no problem telling the other customer that he was sorry and short by one person, when he could have told all four of us about there being a delay. It's not even about a free pizza, considering it was earned from $50 in gift cards. It's about keeping good Customers, so they can return again, not by being unfairly rude/dismissive/cold to them after they are patiently/empathizing your situation, due to those who choose not to work, while you are putting fires out. It's not the Customers fault or problem if you are unable to be more organized or have personal issues. Domino's needs better training/organization, associates, and perhaps with understaffing issues, and schedule your employees to clock in early before business hours to open for customers. Let's say, Daybreak, maybe?
-
February 2024 by Deborah Rolman
I haven't been able to get out for the past few days and have ordered from here twice. Getting it delivered at lunch time yesterday did take over an hour, instead of the estimated 35-45 minutes, but the food was still good. I think I may be addicted to the lava cakes.
-
February 2024 by Montgomery Corley
Whoever made my pizza it was delicious, I did not ask for green peppers, but the peppers are perfect for my pizza topping combination, so thank you for a new veggie topping to add to my toppings. ? ? ?
-
February 2024 by Jay Smith-shuman
Online order.. The pizza was so spicy we couldn’t eat it. I called the shop three times and each time they said that they would make a new one and send it. No one made us another pizza and no one ever sent anything or even bothered to call. I have never had a problem with dominoes in the past I will never eat here again…
-
February 2024 by Heron O
Some white Dude tried charging me in cash for the order and when I asked for some ranch he was firm on one dollar for it. Most places just give it to you, his attitude was also a bit snappy, avoid dealing with that guy, by the way I didn’t see him wearing
-
February 2024 by Dylan Collins
The delivery driver knocked and before I could even open my front door he opened it himself and walked right into my house unannounced! On top of that they gave me the wrong pizza. Then called, the GM could care less and resent what was supposed to be my correct pizza but it was all wrong as well.
-
February 2024 by Tyler Autolitano
Ordered from here about a year ago. Horrible experience, took over two hours for delivery and the food tasted terrible. However, I just gave it another shot. Surprisingly, arrived within 15 mins of ordering and the food was hot and tasty. I was surprised. For those reading, be cautious, but I’m hoping this location is turning things around.
-
January 2024 by Mehv Ali
There is a well done option on the menu/app but the food never gets cooked well done. There is always so much trash in front of the store. Not a friendly customer service experience as well.
-
January 2024 by Damon Utley
Waited 3 hours for them to tell me, I had to come pick my food up. I didn’t get a refund for the tip or delivery charge. Food was cold.
-
January 2024 by Jesse Barger
Hardly any about 2 or 3 olives or mushrooms per slice. Missing any cheese on about the outer 1/3 or so of almost every slice. The deeper dish pepperoni and sausage was much better all around, so I guess try your luck?
-
December 2023 by LaToiya Lashawn
I hate to say it......but the reviews are right! The negatives out weigh the positive, YOU HAVE BEEN WARNED!
-
December 2023 by Jenn Sprague
Do NOT order on Uber Eats app. They don’t use the app drivers, they use their own employees (total of ONE DRIVER.) it took 3.5 hours to get the pizza. Absolutely unacceptable. They shouldn’t be able to use the app if they aren’t going to contract with the app drivers while they don’t have any staff to complete the orders!!!!
-
November 2023 by venkata sai
I usually go to this store for pizza, and they used to have excellent quality. However, the quality has significantly declined. For the second time this week, I ordered extra ranch, and it arrived dry. Additionally, no one answers the phone when I try to call the store.
-
November 2023 by Kristin Paddon
I was wary of this location due to the bad reviews, but I had a great experience with my delivery. The pizza came hot and was delivered on time!
-
November 2023 by BIKER 36
They don't do their job well, they are very critical and desperate.
