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March 2024 by Huntley K.
Coolest store great stuff sale rack was on point and found some gems! Will definitely be back!
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January 2024 by Katie B.
Struggled with Draper James customer service. Many items are "final sale" with sizing inconsistent and often wildly misrepresented on the company's website. The company will often swap sizes for some customers but this is applied inconsistently (friends had good luck - repeated outreach re: my order yielded no result) so if you don't reach the "right" person you're out of luck. While I respect that these items are "deeply discounted" (per the customer service rep that emailed me) $100 is a lot to pay for an item that is unusable. Buyer beware - there is a 30 day "review" period for any online reviews... so you may make your purchase decision prior to finding out others are unhappy with their choices. Overall, poor work for a high-end brand. Take your dollars elsewhere.
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November 2023 by Sarah B.
I don't think I've ever reviewed a clothing store before, but my friends and I had such a good experience here that I needed to leave a review. Before this, I had no idea that Reese Witherspoon had her own store - I'm so glad we stopped in; they had a pretty wide selection out (jackets to dresses to tops to shoes) and although the store was crowded, they held the items we wanted to try and came to get us when it was our turn. They let us share a dressing room and even provided extra items to try on based on what we chose. And guess what? They were SO spot on with the extras they chose - I was very impressed. I ended up getting none of the things I had chosen for myself but instead bought 3 of their recommendations. They also ran back and forth to get us different sizes. Honestly, really great service and they made us feel welcome and didn't rush us at all. Stuff is pricey but 2 of the 3 items I got were 100% cotton. The sales rack is a bit misleading as it's right next to a rack that doesn't have sale items. Would recommend stopping by and trying some items out!
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October 2023 by Carrera D
It's like shopping at your best friend's house. The staff is lovely (special shout out to Abbi who was so kind and friendly,) the shop is pretty and you feel right at home. Reese should be proud!
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September 2023 by Jacqui Thweatt-Burton
Responsive! Helpful! Kind!! Uplifting! Loved my experience in the store! The staff were not rushing us out even though it was so close to closing. They brought items to me they thought I might like. They called be by name, even though I only gave 1 person my items for the dressing room, it was as if they all had waited on me personally! I loved the items I purchased!! Great quality!! This was more than just shopping for new clothes, the staff turned it into a fun experience. I have never had this level of personalized attention until shopping with Draper James!!
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September 2023 by Cha'vette Ware
If I could give this place 10 stars would. As soon as I opened the door and walked in, the staff was kind and greeted me. I was extremely pleased to see how extended their size run was. I was able to find my size in pretty much every style. The prices are a little expensive however the quality was amazing and I think I found my new favorite place to shop.
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September 2023 by Manda Beth Carson
Absolutely wonderful experience. Friendly staff. Beautiful clothing. I bought the white dress to wear to the Opry. I will be back! ❤️
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September 2023 by Timur Loynab
My family and I visit Nashville often--some 6 times a year--and we always stop by Draper James for gifts for my mom, sister and niece. I recently visited the store on 09/10/23 and made a large purchase. Because I live out of state, I made it a point to ask if the items I was purchasing were going to go on sale soon. I asked this of the young lady at the register and she said she didn't think so, but checked with her manager to make sure. I spoke to the manager (tall, thin blond woman who wore her hair up) and posed the same question to her. The store manager reassured me that the items I was purchasing would not go on sale anytime soon. She told me that she did not expect the items to go on sale until the end of the fall season. I made my purchase with this advice and reassurance from the store manager. Less than one week later, ALL of these items were 25% off! When I reached out to Draper James' customer service department, they refused to give me the benefit of the sale. They said their store policy is to NOT make price adjustments on previous purchases. I would understand and respect this policy IF the items went on sale 2 weeks later or a month later. In my case, the items were marked down within only 7 days of my purchase. Also, I feel like I was misled by the store clerk and manager becuase I asked about this very issue and was told that the items would not go on sale anytime soon. This makes me feel like I was lied to--like I was purposely deceived. It leaves me with a very sour feeling about Draper James. I will not shop there again and I would caution other consumers from purchasing ANY merchandise from the store at full price. Buyers Beware! Don't purchase anything at Draper James at full price. Trust me, those items will go on sale a few days later!
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August 2023 by Bree Palmer
Reese Witherspoon is my North Star ⭐️ & she continues to amaze me, you just know Draper James is run by amazing humans from the top down, my experience at Draper James was top notch & I feel beautiful. It’s hard to explain but a lot of the time as a size 12 I just feel like I’m too “fat” to be in certain stores & when the shops only have xxs-s on the floor you feel d*** even being in there. Not the feeling in Draper James & they’ve made a fan girl for life.
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August 2023 by Robin Sheree
Love this store so much!
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July 2023 by Ashleigh Porter
Came all the way from Atlanta to visit this store and it was incredibly disappointing. The clothing was bad quality, very rough fabric, made in china and very boxy. This is crazy given the prices. Also, the store was so busy it was even hard to walk around and shop in. Seems like a tourist trap to me.
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June 2023 by Carrie F.
If you want to dress like a picnic blanket or your grandma, these prints and patterns would be perfect. Actually touch the fabrics, the quality feels quite cheap, unfortunately.
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June 2023 by Amber Luisa Ortiz
Why didn't I know Reese Witherspoon owned a whole shop filled w/ wonderful clothes & staff. Everything from the location, aesthetic of the shop, & the staff were awesome.
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June 2023 by Nancie Fargo
Loved that Reece's team is making the same clothing from XS-3X. Thank you Reece! Great store.
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May 2023 by Hannah P.
Draper James is the epitome of classic southern charm right at the heart of the 12 South neighborhood in Nashville. Their vibrant storefront flows perfectly to the open and airy feel inside filled with bright colors and beautiful patterns! We were greeted as soon as we entered the store, and checked on a few times as be browsed around, which was appreciated, but never felt pressured. You will find a wide variety of items from beautiful tops and dresses to high quality accessories and some elevated Nashville-associated souvenirs. I tried on a few items and had a wonderful associate, Hannah, recommend a beautiful dress which I wound up liking more than what I originally picked out and I bought that! She was super sweet and has a great eye for patterns and fit! I highly recommend dropping in, even if just for browsing in this Nashville boutique staple, and don't forget to check out the beautiful mural on the side of the building! You'll find one of Nashville's more famous murals just across the street for an extra photo op, too!
