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December 2023 by Earvin Corlew
Drove 40 miles and product advertised on the website was not the same in the store .
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November 2023 by Chip Maxwell
Incredibly understanding and courteous staff. One of the best retail experiences that I have ever had. Well done!
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October 2023 by Tom Tiesler
We are very satisfied with our purchase. Everyone involved was very professional and the unit is very nice, we would buy there again.
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September 2023 by Teresa Anderson
We had a great experience buying a washer and dryer, freezer, and refrigerator here. Ask for David. He is super knowledgable and can find you something that is in great shape at an amazing price. We also had to do an exchange and he was great with that too! You will be more than happy. Thanks to everyone there that helped us, especially David.
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September 2023 by Des Duncan
Janaya was very knowledgeable and really took the time to help me make the right decision in my purchase
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August 2023 by Pat Dooley
recently purchased a Samsung 65" OLED. It is so sweet you will get tooth decay!! The price was $2000 off the S90 and $1000 off the S95. It was open box. They unboxed it went over it, got a remote, cables, cords and away I went. FREAKIN AWESOME!! ended up going back for microwave and dishwasher. Dishwasher has a dent in door.....um,yeah. The savings was great. Around 40%. All solid deals. If you are looking these are web prices and take home now. I was shopping at the Outlets store in Nashville. Will update after dishwasher install
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August 2023 by Stefani Apa
Everyone on the staff were extremely friendly and helpful. I would highly recommend this store to everyone.
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July 2023 by Brian Hilgers
Justin was Awesome! Great customer focused service. He and his team should be cloned! Brian. New grill customer and more.
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May 2023 by Lisa Bain
The team was amazing! Richard Kaiser helped me find the perfect TV for my house. He was very knowledgeable and friendly. The store manager, Gabe, was also very nice and helped get the TV into my car. These gentleman are fantastic. I will definitely send my family and friends to this store.
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May 2023 by Timothy B Clifton
Janaya Summers is what customer service should be measured by:Friendly, Prompt, Accurate, Suggestive to customer needs accurately, Concise and just and just an awesome personality.Janaya also had a genuine and sincere million dollar smile.Janaya went the extra mile to suggest a better option for the product I was searching and also helped with quick delivery. Great experience!Thank you Janaya!
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March 2023 by Andrew Touchstone
Customer service isn't dead here! The team at Electronics Express Belle Meade were nothing short of fantastic. I had an hours long commute to purchase so I wanted to make sure I had all the information right before making the drive. I called several times and I'm sure I bugged him, but the manager was always patient and willing to get me any information I needed. My item was a drastically reduced open box range, they went out of their way to make sure it was well protected for transport before I left the store. My salesperson Janaya was knowledgeable about all the products they sell and abundantly friendly. Nothing but good things to say about this store's employees at every level! I'm a tough customer but they nailed it. Don't hesitate to purchase from this store!
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January 2023 by Morris Bowers
Very friendly and knowledgeable about the product.Thank you Deonte for making the purchase comfortable.Morris & Melody Bowers
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December 2022 by Shaun S.
I purchased a top of the line Bosch dishwasher from Electronic Express. The initial delivery and installation totally was unprofessionally accomplished. I had to eventually contact the store manager Jose in the Murfreesboro store to get assistance for this machine that didn't work. He assured me that he would resolve my issue. He also asked me to write an in depth email to the corporate offices describing the difficulties I had been through. I told him that I didn't want to but he insisted saying that the corporate offices needed to hear of this problem. Apparently I offended people's feeling as I wrote the email in detail as requested. But they weren't sitting in my home at the time of installation, as a 76 year old, disabled veteran. I was initially concerned to complain about the poor service, because people get to angry today. You can never tell what reprisals might happen. Your home might be vandalized when no one is there. I could be personally attacked, etc. etc. Just watch the TV News channel every night. So when asked to put it in a complete picture I did.Now Electronic Express even after replacing the 1st machine with another and the 2nd doesn't work either, they won't take this dishwasher back so that I can get my money back. Approximately $1,900. My intentions were not to offend anyone, but to clearly address the whole story as asked. Apparently, Electronic Express has taken offense and decided to end this event on their terms. In essence you bought it, it doesn't work, we are not happy with you and now you own it.
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December 2022 by Mason Ingram
I bought a washer from here and couldn’t be happier. I was able to work with Janaya who couldn’t have been more helpful, was extremely knowledgeable, and was patient and kind with all of my questions. Can’t recommend enough. Thank you!
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December 2022 by Lisa Easterling
I needed a few TVs quickly and Janaya was super helpful and got me taken care of really fast! I will definitely go here again for any electronic needs in the future!
