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November 2023 by Ray M.
They were quick and professional. Delivered when promised! I will go back when I need watch repair again!
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November 2023 by Dr Greg Shaw
I was having a few rough and hazy days since I broke my glasses. They were able to get me in and take care of my situation faster than I could pick up my coffee at Starbucks. Definitely five star experience! Will always do business with them.
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November 2023 by Garrett Pitts
Fantastic Customer Service & Lightning Fast Repairs. They installed 2 new batteries and pressure tested my Scurfa Diver Watches in ~30 minutes right before they closed. Best part is the batteries are warrantied for 5 years!
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November 2023 by Verica Coleman
I was referred there by a reputable jewelry store. Although skeptical I went. Friendly, knowledgeable staff and turn around time for repair was amazing. Excellent customer service…I will be back and I highly recommend.
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November 2023 by Tina Pepper
We needed to get a watch band shortened. They did a great job and got it done as we waited. I highly recommend this store as they did an excellent professional job. James was amazing!!!
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November 2023 by T Wilds
Purpose of visit was to have watch band sized; upfront cost provided by personable staff. Very timely service; nice to drop off. Text sent when work completed. I will definitely go back.
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November 2023 by Andie Estes
I can’t recommend this place enough! They are so quick and so helpful. The staff is very kind and each time I have gone, I have been very pleased with their work. Would definitely recommend!
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October 2023 by martharappe
When I brought in my jewelry I was told they would have to order parts and the fix might take a week. I really needed this done as soon as possible. Later in the day, I was texted with an estimate saying if I accepted the amount they would start immediately.I accepted the estimate and they were complete by the end of the day! They did beautiful work and I am totally pleased!Yes, I would definitely use these people again!
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October 2023 by Charles Vogel
“An upset customer may have bothered me when I was a small business owner but I did several million dollars in revenue last year so I don’t really care” - the owner of Fast FixHands down the worst watch repair experience I’ve ever had. Next time I’ll go to the Omega store like I should have in the first place. Good luck getting your stuff back in one piece.
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September 2023 by Wade M.
Two words could not have less meaning than those used by "Fast Fix" repair. My watch repair took over one month, without any communication or explanation as to the delay, and the piece is still broken. A highly disappointing experience that I will not repeat again.
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September 2023 by Terry B.
Do not go here! They sold me a faulty watchband for $50 And refused to honor their written warranty. Then I saw their staff member mocking me and laughing at me. They are rude and dishonest. Do not trust them for anything!
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September 2023 by Chelsea Rothschild
Easy and experienced a well named Jeweler said because of the type of repair I needed to go and check them out. So glad I did! Great service, fast turnaround, great as new! Would recommend!
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August 2023 by Quin B.
My experience with Fast-Fix Jewelry has been the worst due to poor service and communication. I took my ring to have a stone replaced and was told I needed to have the channels fixed. I paid to have the repairs done. No one ever called to let me know it was ready. I finally called a month later and was told my ring was ready. I go to pick it up and the ring looks worse than when I dropped it off! I left the ring and was told the manager would be in and give me a call after looking at it. The manager never called and I ended up calling a few weeks later. I was told it was ready. The ring looked a little better so I started back wearing it.A few weeks later I noticed the stone fell out, so I took it back to Fast-Fix while it was still under warranty. I wasn't given an answer if the stone would be replaced and was told the manager would let me know. This made me feel like they were suspicious of me like I was prying diamonds out of my own ring in some sort of scheme to get more. Well guess what? No one ever called and when I called a few more weeks later I was told it was ready. After having enough of dealing with them, I basically took the ring home and put it up. First, I don't trust the quality of the work for another stone to fall out. Second, I don't know if they swapped out diamonds for lesser quality ones. Third, my ring looks worse than when I gave it to them. The diamonds are all crooked and they are not the same size. Last of all, I don't have time to deal with Fast-Fix and I just had to take a L on this one, but never again. This store is not worthy enough to replace the battery in a Casio watch from Walmart.
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August 2023 by Eugenia D.
Great place!!! They provide a very high quality and fast service.
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July 2023 by George Wright
They removed several links from my watchband. Their service was friendly, professional, reasonably priced, and very prompt. Overall, a very satisfactory experience.
