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August 2025 by Amy Nix
Super nice, fast and knowledgeable.
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July 2025 by Lesley Singletary
terrible. you can't even opt out of Fed Ex deliveries. They'll say they can't deliver when the gate is wide open and I can see their truck or they'll throw signature required financial documents over a gate in the rain. Not just once, this is their reputation in all of Nashville. No surprise there's not a local customer support option.
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June 2025 by Kema Duncan
This location has had my package sitting there for a total of THREE DAYS now. Said my package would arrive Sunday, then Monday, now no delivery date scheduled at all. I paid extra for this to come Monday because I ordered an alternator for my car. I literally cannot drive anywhere because they’re holding my package. Took 30 minutes to get in contact with an actual human who couldn’t help with a damn thing. I usually prefer FedEx over other shipping couriers, but they’ve truly disappointed me this time. It’s now going on Tuesday afternoon with still no update. If I could take legal action over this I would because this is completely unacceptable. DO YOUR JOBS
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May 2025 by Chaneine Mcbath
My shipping date was today by end of day. I have tried earlier to speak to a human about why my package was supposed to be delivered today by end of day it is now 10:08pm no package no nothing. The tracking still showed my package setting at the Nashville FedEx dept. This is absolute bs, when told something is to be delivered it should be delivered. I work in the courier service and when we are given a time frame we follow it. I paid extra for shipping just to make sure it would be here by Tuesday meaning today and not a thing not an update nothing from FedEx. oh and now they are lying about my delivery date saying to be updated. Will include pictures of proof.
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May 2025 by Jake Troxell
Marcus was awesome. Double checked everything and made sure it was right. He was awesome to interact with and felt assured my package would get to where I needed it! Told him I would be back to ship packages from here.
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February 2025 by Jesse Caballero
When you call FedEx locations, you don't get it directly connected to that location. They send you in general, and it is so hard to understand and get your point across to somebody.That's not at the physical location, and they're just looking at it in a computer
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August 2024 by Irene “Iceluv” Gwan
First they'll say package is on the way to be delivered. Next they said, it was delivered when it wasn't. Then they say it's been moved to another FedEx destination that is closer to me. Still a lie. Called FedEx every day but same answer; it's on its way to be delivered.
This is the worst courier I have ever come across. Now they say there's no information about my package in the system. I should let the sender file a claim and be refunded. This is wrong on every level. I don't know if they steal people's packages or what but I am very disappointed and dissatisfied
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July 2024 by Steve Stacey
My air conditioner was delivered 6/20/2004. My wife and I were both home. The driver must have had a bad day. Never came to the door knocked or rang the door bell
Looks like he just pushed the air conditioner out in the middle of our driveway and left
The box is damaged will get a closer look tomorrow . Look on computer for any up date it said delivered that's how we knew it was here.
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June 2024 by Susan Hinton
Great smiling employee. Took care of me immediately. Thanks.
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June 2024 by Rusty Chester
Easy place to ship quickly. Good staff.
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May 2024 by Adam
Great staff! Great place! Been using this location for 5 years.
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April 2024 by Sam Wheeler
My package was put at wrong door and I have to jump through all kinds of hoops to claim insurance on it I said forget it and took about 120 dollar lost on it but other than that they are okay
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April 2024 by Nav Snipe
As more customers came into the Customer Service Center, more FEDEX Staff came out to assist us; so everyone was served in a very timely manner.
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March 2024 by jennifer johnson
The employees are very helpful
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March 2024 by Mark Byrne
Polite and efficient.
