GameStop is a small but well-stocked store that provides excellent customer service. Many customers have praised the staff for their friendliness and willingness to help. One standout employee, Thomas, is known for his incredible knowledge about video games and Pokémon, making every visit enjoyable. He goes above and beyond to assist customers, ensuring they feel welcomed and supported. Another customer shared a positive experience when the staff helped locate a specific game at a nearby store when it was out of stock. The employees are committed to finding solutions for customers, often checking inventory and putting items on hold. The store manager, Lillith, also receives high praise for being friendly, helpful, and knowledgeable, particularly in making families feel valued during visits. Overall, GameStop is highly regarded for its dedicated staff and commitment to customer satisfaction.