Geek Squad
Hours:
2311 Gallatin Pike N, Madison TN 37115 Hours
About Geek Squad
Geek Squad offers repair, installation, and support services for all kinds of technology at over 1,100 Best Buy stores. Their team handles a wide range of devices, including computers, tablets, TVs, home theater systems, car stereos, GPS units, cell phones, and home appliances. They fix most makes and models, regardless of where they were purchased, and also show customers how to get the most out of their devices. Customers have praised the team for their quick and efficient service, such as fixing a phone virus in under 10 minutes, and for their friendly, professional attitude. One customer appreciated how a technician named Stewart was flexible with scheduling, showed expertise, and offered helpful advice for device safety, making the experience comfortable and trustworthy. Another noted that staff members like Chris and Stewart were honest and welcoming, providing good follow-up and a pleasant overall experience. Overall, Geek Squad is recognized for knowledgeable, caring service, with staff who are passionate about technology and committed to helping customers with their tech needs.
Most Recent Reviews
December 2024
On time, friendly, courteous, and professional. Took care of my problem very quickly and efficiently. 🙂
November 2024
These young people did a great job. Took care of virus in my phone in under 10 minutes. Every associate spoke to me and was very nice.
August 2023
I was referred here. I was lucky because I was able to get serviced without an appointment. Chris and Stewart were so friendly. I love how Chris was honest about the outcomes; however, the worst outcome came true. Stewart followed up on the situation. My experience was pleasant.
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