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March 2024 by Chris Simmons
Cannot buy anything here!
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August 2022 by Katherine Howard
This company is being used to post ads on Facebook to scam people. I am more letting the company know what people are doing under their name.
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January 2022 by Y-Knot
Johnson & Murphy - best of the best still!
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December 2021 by V
I recently placed an order for a Christmas gift. At check out and on my receipt it said I was charged $69.99. I noticed later I was charged $76 on my credit card. I contacted journeys about this on chat and they said the extra charge was taxes. That made complete sense, BUT when anyone makes a purchase we want to know exactly what we're paying. Journeys should show the FULL amount that will be charged at checkout AND on the receipt. It seems sneaky to have us agree to one price just to realize later we were charged more. I asked the journeys associate why I wasn't shown the full price at checkout or on my receipt plus provided a screenshot of my receipt. I was discounted from the chat so it seemed like they just kicked me off.
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December 2021 by kendra w.
Hello, I would like to give a 5 star review for supervisor (BRENDA C) who assisted me with my order . She gave me amazing customer service, was diligent in making sure my order was corrected, and kept in contact with me the entire time to make sure my order was delivered on time. I ordered 10 pairs of socks with the first order, and all 10 pairs of socks where extremely dirty. I contacted customer service who shipped another order out which was order, but I only received 1 pair of socks which was also dirty. The stores in atlanta, ga no longer have them in stock so the only option was to buy them online. So I called customer service back and spoke to a supervisor that is when they connected me with (BRENDA C). She is the epitome of what a supervisor is suppose to be, and her hospitality is absolutely unmatched. She is kind, understanding, loves her job, and her customers are #1 priority which is GREAT! I want to give her 5 stars for making sure that, I received my socks in pristine condition from the store she contacted. I love these socks so much, because they are perfect for my sneakers that I always wear. I've been shopping with journeys for years, and buying these socks for years as well. Brenda went out of her way, contacted a store, and made sure that the socks where delivered to me in a timely manner. She also made sure that the store sent her pictures of the socks so, I want receive dirty socks. For some reason the warehouse keep shipping out customers dirty socks, and aren't making sure they look at the items before they ship them out. Supervisor Brenda C made sure I was taken care of, and it means the world to me. She is most definitely one of the best supervisors, I've ever spoke to at journeys. I appreciate her taking the time to make sure, I was satisfied with my order. I wish, I would could her a million stars, because she deserve it!!
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June 2021 by Catherine F
I bought a pair of shoes to go on my trip, and I specifically went with Journeys because they have 2-3 business day shipping -- well they forgot to add that their processing time is really lengthy. So when I realized that the shoes will never ship out in time I tried to cancel my order, but they claim that they can't cancel it because it's already "processing." I would understand if they couldn't cancel the order if it had already shipped out but if it's still in your warehouse, why not? Please be more transparent when it comes to your processing time and stop selling the illusion that it's fast shipping.
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October 2020 by Michael Noland
Excellent service and the perfect lot to let your kids look at the planes arrive and depart.
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February 2020 by Krista Anderson
Very nice staff and clean facilities
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November 2019 by Tasha Campbell
Great place to work
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September 2019 by Bradley Grell
Great place to work!
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July 2019 by IM A CHIC
Very nice, friendly, down to earth employees with excellent mgmt. Thank you Journeys!!!
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June 2019 by Stephon Hardison
shoes are great and reasonably priced
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April 2019 by Novak S
Okay place to work..
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December 2018 by Penny Harrell
Quality products... shoes and clothes. Limited selection but new inventory coming in.
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December 2018 by Diamondrolls
I love it here it's awesome