GlockStore is the world's number one source for parts and accessories for Glocks, featuring the best selection of parts, accessories, magazines, holsters, and custom items. It has a spacious retail showroom with every Glock model, staffed with knowledgeable and professional firearm enthusiasts. The world-class shooting facility offers dynamic shooting rooms for real self-defense training. Its Customs Guns Department creates one-of-a-kind high-performance firearms. Reviews note the staff as awesome, helpful, and having a great attitude, making it a cool and very neat place. The Custom Shop exceeds expectations with easy ordering, well-explained shipping, fantastic communication, faster-than-promised service, and great product craftsmanship. Some items are not available elsewhere. However, customer service receives significant criticism. For online orders, fulfillment and shipping can take several days, and past issues with slow processing are noted. Contacting them is difficult, with long phone wait times and unresponsive texting. Website explanations for parts are subpar, and turnaround times for custom guns are unclear, leading to frustrating delays and a lack of specific order updates. Consequently, many reviewers state it is not their go-to store and they may not use the company again.
Brianna was awesome in helping me and greeting me when I walked in. Getting us what we needed, and had an overall great attitude! It was a pleasure and we would recommend to anyone!!
May 2024
The Custom Shop exceeded my expectations throughout the entire process. Easy ordering, well explained shipping, fantastic communication throughout, faster than promised service, and most of all great product and craftsmanship. Highly recommend!
April 2024
Such a cool place. Very beet! And the young lady Breann, I hope I didn’t mess up the name, but she was very helpful in getting me all I needed. Will for sure be back! And even able to park there with semi!
