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March 2024 by Mark
CC was a great help in finding our perfect living room sectional!
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March 2024 by Butch Quinn
Francis was great. He introduced himself and listened to everything we were looking for, and found the perfect recliners and love seat for us. Thank you for your excellent customer service.
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March 2024 by troy smith
Sales Consultant Francis Roberson Is an asset to Havertys!! Professional, knowledgeable, and a GREAT personality. Excellent at helping the customer balance their needs and wants. Very good customer service flow!!!!!! not over bearing, however Very attentive! outstanding listening skills.I hope Havertys recognizes The great employee they have!
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March 2024 by James Fili
The experience was excellent. Our salesperson CC gave us great advice and no pressure.
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March 2024 by Laura Trantum
Haley and Sabrina were so helpful. Thank you so much, can’t wait to get my couch and chairs.
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February 2024 by Stephanie Meyers
Pam was very helpful with what I was looking for. She didn't crowd me or hound me. She was great.
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February 2024 by Angela Hammitt
CC was generous with her time and super well versed in the products offered. A pleasure from the welcome at the door through to the purchase of my gorgeous new sofa!
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February 2024 by Mike Figus
Frances was awesome for the whole process, and it took a couple of months.
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February 2024 by Janice Dickey
Hayley is a fantastic salesperson. I'm coming back.
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February 2024 by Elizabeth Gonçalves
We bought a kitchen table and chairs from Haverty's and the quality of the furniture is very poor. Two chairs have already broken within the span of less than two years (not due to any particular stress, just from sitting in the chairs). For the hefty prices they charge, it doesn't make sense to have such poor quality furniture. The only reason they get two stars is because I've only had nice interactions with the people in the store and their customer service over the phone. However, you are still made to "jump through hoops" (likely placed by their corporate office) in order to get replacements for broken furniture or get a refund. Save your money for a store that has better quality pieces. Also, save yourself a headache of having to replace those pieces due to purchasing furniture at Haverty's.
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January 2024 by Shawn Murk
Pam did a wonderful job
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December 2023 by Mark Smith
We were in the store when the tornado sirens activated near the store. The store management team rounded everyone up and made sure we were safe from the storm. Kudos to the team and thanks for taking good care of us. Will definitely make our next furniture purchase here.
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December 2023 by Lisa Wilkerson
Pamela Amacher is our salesperson. She understood exactly what we were looking for and took her time showing us our choices and how to operate each one. She was very professional and a blast to work with. This was a very enjoyable shopping day for both my husband and myself.I should mention that this was only the 3rd time we had bought new furniture in our 47 years of marriage. Pamela made sure we were getting quality furniture that will last for our expectations. Always ask for her when you go into the Gallatin, TN store. Thank you again Pamela!
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December 2023 by LUIS JAVIER LIZARRAGA
Our sales representative was Mr. Francis at the Rivergate, Goodlettsville store. He was knowledgeable about the products, experienced, patient, kind, professional and non pushy. There was a good selection of furniture at this store. We found exactly what we were looking for and it was available to deliver to our residence within a week! We feel that we got a very fair market price for what we purchased. Our shopping experience was very enjoyable and satisfactory. We will definitely come back and make more purchases and also recommend this store and this staff. Thank you.
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December 2023 by Deborah Majors
Pam is always very helpful pleasant and shows Excellent customer service she makes you feel welcome.She allows you to shop in comfort, not pressuring are walk in behind you every step while she goes on about her business until you’re ready to make another purchase or ready to check out.