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October 2023
This location seems to make everyone upset! I pre-paid for a rental and they rented it out before I could arrive. The manager on duty, Silvia, seems to enjoy letting people down. Customer service was of no help, and I never got a rental car.
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August 2023
I made reservations and 2 hours before pickup, Eric called and said that they DO NOT have any cars available. I have emailed Jamie Hish, GM, to Inquire about the "reservation" policy on june 26 and followed up on July 6 but no response. What is Hertz business practice to take reservations and NOT honor them?
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August 2023
Very slow and unfriendly. Charged for wife to drive because we used my credit card. Really felt like I was a bother. I am sorry I burden them very impatient to show you how to operate controls
