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January 2024 by Gwendolyn Cooper
Thanks for the outstanding service you provided for our family ❤️?
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November 2023 by Shelia Washington
Highland hills funeral home is tha Best
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December 2022 by Kenosha Henderson
I highly recommend them when I came in for my husband creamation they were very patient and considerate. Even listened to me vent about my husband. Very nice understanding people. Everything was very proficient and done in a timely manner. Even before the deadline they gave me. Thanks for helping me through this hard time in my life.
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April 2022 by Stephanie Patterson
The Staff are very professional and took excellent care of my family. I would advise anyone to allow them to help you with the Homegoing of your loved one.
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April 2022 by Edward Perkins Jr.
They are wonderful
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April 2022 by Sheila Bowling
Beautiful, exceptionally clean
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April 2022 by Victoria T
Zero stars if it was availableDo NOT GO HERE on W. Trinity Lane in Nashville,TN. The experience my family received on the passing of our loved one was an experience I wouldn’t want ANY family to experience during the time of change. George was the most insensitive man I ever met. He was unprofessional, snarly and rude. He was uncaring throughout the entire process. My mother cried throughout this entire process from his unprofessionalism. He argues with his clients as well. He will not give a damn about your family it’s all about money exchange. And if anyone with the same experience about George Baker please come forth. Family is seeking corporate information if anyone is aware. Thank youLet me also state everyone else was truly a pleasure but to deal with him (George) left a horrible taste in our mouth.
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April 2022 by Aneesa Cherry
Zero stars, this has been the most stressful time of my life. My mother passed in October. We went through this company to handle funeral services, as a referral from my aunt. The funeral itself was beautiful. They even donated the limo to us, because they knew my aunt. But the disrespect and disregard for me, my husband, and my brothers after the funeral, was over the top. They told my husband that he couldn't ride behind the limo. Even though me and my brothers were in the car with him. Literally told him to back up and move out of the way. Then, the limo and the hearse left without us to go to the burial site. They messed up my mother's death certificate, misspelled her name and mine, and took 2 months to get it amended. They didn't even tell me that I had to bring in the old ones to have them swapped out, until literally 2 days ago. I could've done that 2 months ago, when i told them it was wrong. I called literally every few days, for 2 months, to check to see if it was amended. SMH. I showed up here with my husband and Father in law today. Gave them the old ones and they sent someone to the heath department to swap them out. I'm literally sitting here waiting for him to get back, since it's down the street from here. I believe they are all about the money. Once they've been paid, they don't care. I'm so hurt and so disappointed. Never again...
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April 2022 by Jessica S
I would like to thank Mr. Baker for everything he have done for me and my family during time. I'm so grateful that he went over and beyond for us. I thank God for him. He have showed so much gratitude. Thank you so much!!
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April 2022 by Marcus Steele
Where to start. My uncle was laid to rest on January 30th, 2022. Even though we didn't get a chance to be extremely close there was always love there. Sadly, even more-so now that he's gone.What I love most about Deacon Laveil V. Seay -- or "Uncle Buster" as we call him -- was the family he will forever be a part of. He is one of 10 kids. Yep, seven uncles and three aunts. All loud, boisterous and headstrong people. But the love is always there. Basically they'll be down for you like four flat tires if you need. Each of them have played an integral role in my upbringing and as an adult I feel like it's my turn to be down for them. Although four of them are now gone, the remaining six hold a very beloved place in my heart.To "Highland Hills Funeral Home and Crematory" -- the way you disrespected my family at their brother's funeral is beyond imaginable. Leaving all of their names out of the obituary/program is still jarring to think about. Especially after learning some of them met with your Funeral Director -- George Baker Jr. -- prior to the service. It's jarring to have been asked to "stand for the family" ...when we are the family. It's jarring for my brother to have been asked to "step back because viewing is only for the family at this time." It's jarring for "Uncle Buster's" siblings to not have been given the opportunity to fully be in the room emotionally and experience their brother one last time. It's even still jarring writing this.I'm embarrassed by the "copy & paste" job the service program clearly underwent. The lack of a proofreader -- of any kind -- has now left my uncle immortalized on paper in an absolutely unacceptable way. With numerous grammatical errors, a lack of any punctuation...and someone else's name attached to the acknowledgments on the back of the program we don't even know. The lack of preparation, actual knowledge of who the family is and overall carelessness throughout the service will not be forgotten.While I'm angry no acknowledgment or oversight was given to the actual family; it's almost as if...no...just like they didn't exist. I'm deeply saddened this is one of the lasting memories my entire family will have of my uncle, Laveil "Buster" Seay. If there was a zero star rating "Highland Hills Funeral Home and Crematory" would certainly get it.
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July 2021 by Yolanda Simmons
Went to visit my friends brother funeral one day, but whomever the man who works in there just didn't seem to friendly to me, but overall a professional looking place. Just didn't care for his attuide!
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April 2021 by April Calvin
George and his team absolutely went above and beyond to make this experience as easy as possible for my family during this time of bereavement! I greatly appreciate his patience and tenderness! On behalf of my father Eddie L Coley Sr. and our entire family, I sincerely Thank Highland Hills for their level of professionalism, promptness, passion, and patience! April Calvin
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April 2021 by Llewellyn St. Aubyn Adrian Peter
Highland Hills Funeral Home is an establishment that is on the cusp of greatness. They exhibit a superlative sense of professionalism, empathy, and staff that is emotionally transparent in the high quality of services they offer. Their Managing Partner George Baker Jr. is the best in the funeral industry and the catalyst to propel this establishment to be a model for other funeral homes of this caliber to pattern their business practices after. He is certainly a tour-de-force. Job well done! The future is bright for this establishment with George Baker Jr. at the helm.
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July 2020 by Gail Horton
Our family was treated with the upmost Respect and the staff shows true professionalism. At such a sorrowful time I was still able to Smile and just to know that the load was made lighter, helped me to cope! I am so truly Grateful to Highland Hills for the Love and Support giving to us during the loss of our Mom!! ❤️
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July 2020 by The Adkisson Family
Wow, is all I can say. I still can't believe I'm writing a review for a Funeral Home. I'm having trouble processing that my son n law has passed. These folks make you feel like family. They know what you are going through and want to help. I'm crying now as I write this review. It's not been easy accepting our loss, but Thank you everyone at Highland Hills! Your professionalism and genuine kindness is greatly appreciated.
