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May 2023 by Joann Scaife
Chris Spencer at HR Block in Nashville, TN was very professional and finished my taxes in a timely manner to be filed. He was also very kind and made me feel cared for as a customer, making sure he had everything he needed to get me the best outcome with my taxes.HR Block online system is superior and very user friendly allowing me to sign off on my taxes with ease.Thanks Chris and HR Block each year for your great service.?
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April 2023 by Alexandria Batiste
Unprofessional I only went here because I needed additional help with information I received from the IRS I met with Ericka who said she could help me and gave me her card and to give her a call once I found additional documents. I found additional documentation and contacted Ericka directly (from her business card) and she never responded. So I went back in to see if Ericka or anyone else could help me and she (Ericka) told me to try and do it myself and that she nor anyone else at this location could not help me and did not have any recommendations for someone that could. Very disappointing!
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April 2023 by Shakira Murphy
I called for assistance and the employee that answered was rude .
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July 2022 by Cameron Merenick
Made an apportionment. Verified it with two associates and then showed up to the office and no one was there. The number called said they didn’t have a way to contact anyone at the office. Our only option was to reschedule.
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April 2022 by Mary Butler
Still haven't received refund on my Emerald Green Debit Card.
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April 2022 by nancy andrews
Great virtual service. Gloria has been great past two years! I appreciate her .
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April 2022 by sondra roberts
Friendly service and accurate returns
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March 2022 by Gregory Mitchell
My taxes were prepared in a very orderly fashion and explained to me about the standard deductions,
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March 2022 by stephen mccormick
Good quick efficient services, communication goes well
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February 2022 by James Wells
Christopher is the best tax preparer I've ever had. He made the process very simple easy to understand and was very helpful and courteous.
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December 2021 by abbey
Professional clean and very helpful
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April 2021 by Andrew Herman
Unprofessional employees, took a month to complete tax return.
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April 2021 by carole zeller
H and R Block are very professional and explain the process step by step so that I can understand.
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April 2021 by Rise Pankow
Nice guy, good job no hassle
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April 2021 by Brenda Abernathy
The knowledge of my tax person