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March 2024 by Chandra Lipscomb
It is my pleasure to share my experiences with H & R Block Tax Professional, Ms. Katrena Jaha Watkins in Nashville, Tennessee. In the two years she has advised me, I have found her to be nothing short of professional, personable, knowledgeable, and overall, excellent. Katrena took her time and made sure all of my information was accurate. She explained the process to me as she went along and clearly responded to my questions and concerns. She made me feel like I was her only client, by showing her sincere concern and never making me feel rushed. I also like the fact that H & R Block is only five minutes from my home and everyone I encountered on the team was friendly. Because of my positive experiences with this company and Katrena, I have recommended them to family and friends and will continue to do so. Filing income taxes is what H & R Block specializes in…and they do so with professionalism and excellence! Thank you so much, Katrena!!
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February 2024 by Lynsey Jeanne Harkins
Had an appointment and didn't tell me that my representative had called out sick that morning (appointment at 3pm). They weren't able to help me or get me rescheduled.
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February 2024 by richard marthel
I don't feel as if I was heard. Going to Jackson Hewitt next time.
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February 2024 by Lee Clark
The ripped me off they lied to me and said they was going to give me my stimulus and then when I tried to reach out they gave me the go around and took my money I gave them to get my stimulus and won't get it back. And told me it's my problem.
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April 2023 by Preshus Northern
Worse tax preparation ever ! The provide phone numbers that don’t work ! They didn’t tell me walk my through my taxes at all & left me in the blind about owing money
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April 2022 by Teka
Ms. Sharon is the best! She's filed my taxes the last 2 years. I love her genuine personality and her knowledge when I asked questions. I will see her next year.
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April 2022 by Dr. Carolyn J Leigh
I called the Hickory Hollow office first the rep stated they do not file the 1120s returns. He provided me with the Nolensville Rd location phone number. Call the Nolensville office and the rep there stated their office do not file the 1120s and I should contact the Carrothers office. I said thank you, I will call Jackson Hewlett. Customer Service is still lacking with H&R Block.
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March 2022 by Alex C
Katrina Watkins was very helpful and made my tax return a breeze for me :)
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March 2022 by Trovondia Washington
David was extremely nice and helpful explained everything to where i understood..
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March 2022 by danny derrberry
My representative was great she answered all my questions and was very professional.
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March 2022 by Tyffanni Simmons
So polite, fast, educational, WOW customer service
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February 2022 by Carolyn Leigh
I called the Hickory Hollow office first the rep stated they do not file the 1120s returns. He provided me with the Nolensville Rd location phone number. Call the Nolensville office and the rep there stated their office do not file the 1120s and I should contact the Carrothers office. I said thank you, I will call Jackson Hewlett. Customer Service is still lacking with H&R Block.
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May 2021 by Ernest Ervin
Good information
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April 2021 by KEITH BREWER
The Block representative (Sharon Moody) that works with us is excellent. We refer our friends to her, and we will always use her to do our taxes.
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April 2021 by Sami Sily
Sharron was patient with us even though she was there by herself in the office.
