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April 2024 by Sharon Salinas-Salgado
They took an hour to deliver our food and when they did, it was cold. Although the waiters were nice their service was not the best. Also have a dirty environment, spend the entire time in the kitchen and do not clean the dirty tables around us. Also kept other customers waiting in the front while they took -and I kid you not- 30 in the back.
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March 2024 by Lizette Buenrostro
Bad service, it took a long time to bring the food and the place was very lonely?very bad service
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March 2024 by Dianna Potts
Waited and never got seated lots of people working. They would look at us then kept going. Very poor service
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March 2024 by Lamartine Alvarez
I had breakfast with my son he enjoyed it . I ordered some food that was not available and I wish the waitress would have asked me if I wanted something else instead she just bought me the food with some missing items.Kid-friendliness: Waitress was nice to my s
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March 2024 by Sarah Westmoreland
A friend and I went after church. We sat in the lobby nearly 30 minutes and never got seated. I went twice and asked if anyone was assisting with seating customers and was told both times to hold on someone was coming. I even stood there and wrote the last names and the number of people in everyone's party on the sheet. A family that was seated in the dining area came out and they said service was horrible and they noticed the servers were unsanitary. That's when we said it's time to go...so we left.ABSOLUTELY WORSE VISIT!!!
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March 2024 by Matthew Eaton
Service was terrible. Once we were seated it took the waiter 45 minutes before he came to wait on us. He never asked what we wanted for a drink. Never going back.
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March 2024 by Tenacious Tonya
My first visit to any IHOP. We were seated immediately and within minutes of ordering our food was served correct in order and temperature. The waitress made sure we had all we needed and stayed close in case we requested her attention. The food was great and average priced. I will definitely return whenever possible.
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March 2024 by Tymon Woods
I went For Here for it to go order and when I got there, no one was at the Register they made me wait 20 minutes just for someone to come to the register and then 30 minutes to get my food and when I got my food they had my order wrong and they didn’t give me all of my change back
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March 2024 by Mona Smith
HORRIBLE experience. Dined in at the one at Nashville West in TN. Place was basically empty, but, had to wait at least 20 minutes to be seated, when requested to be seat at a table by the window, waitress was a bit hesitant. Pancakes were cold, bacon was extremely greasy, and ham was unplatable. Will not go back, 4th time going. 1st time was great. 3 STRIKES YOU'RE OUT.
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March 2024 by Glenny Ayala
If you have absolutely nothing to do and dont mind waiting for EVER this is great place to go. Where do I begin, the host had on a fitted cap with shades and timberland boots like he was at a fashion show instead of work.We literally waited about 15 minutes for anyone to greet us at our table, once she finally came she was very pleasant and sympathetic about the hold. The food took about another 10-15 mins to come but once its came it was on point definitely well cooked. So like I said if you have patience you this would be a great place but if your starving or in a rush you might as well drive to the next ihop or just go somewhere else in total
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March 2024 by haydee Leiva
There is no
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March 2024 by loris nguyen
Never again
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March 2024 by Allison a
Food was great and the waitress was awesome!
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March 2024 by Joshua Bennett
IHOP has declined over the years, but this has got to be the worst one. Placed a to-go order, and so far, it's been 40 minutes PAST the pick up time. Staff doesn't care, and the dining room has a total of 4 tables occupied. What appears to be management is slow walking and unconcerned. She repeatedly goes outside to sit in a car.The restrooms reek of urine and mold.
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March 2024 by Kelle Fatnassi
I’ve never stood anywhere and been stared at in the face and ignored before. So five stars for that being the first experience where absolutely no one acknowledges you when you stand in the lobby but zero stars for not acknowledging customers who come in to your restaurant to eat. There was one person who walked past us out the door and didn’t say to anyone we were waiting. There was also a server who looked at us in our face and didn’t say anything to anyone. Will never come here ever again. You really need to improve your customer service skills. Make sure someone keeps an eye on the lobby at least.