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April 2024 by Mary Burrage
I highly recommend going elsewhere. We had to ask when we were going to get our drinks 30 mins after we ordered them when our waitress only had three tables, food was either not what we ordered, cold, or had HAIR in it, and had to ask repeatedly for the things that came with our meals. I will not be returning
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April 2024 by Chonce Maddox Rhea
Dirty restaurant. We waited an hour and received no food but were told the kitchen lost our ticket and they prioritized another table over ours. Management never offered a solution or tried to fix anything.
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April 2024 by Jessica Yarber
It took them like ten mins to sit just the 3 of us and they were NOT busy at all... Food was great services were not good.
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April 2024 by Shawn Cole
Takeout is very slow and employees not the nicest
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April 2024 by Angela Earls (Angelina Baby)
Love the food but it always takes at least 15 minutes for someone to acknowledge people waiting to be seated
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April 2024 by Nicole Aguirre
Hours state they are open until midnight. Thats a lie. Came in at 8:55pm and they say they aren't seating anyone. Have to get a to-go order.
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April 2024 by Antonio Villa
Bad customer service! They take forever to attend and don’t check up on us. Me and my partner had to leave because they were taking long to take our order. If yall keep the same employees you will loose customers!!
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April 2024 by Cindy Bailey
This IHOP was not as nice as others I've been to.
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March 2024 by Robert Dudney
It was stinky, and the waitress did just the bare minimum.
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March 2024 by Celeste Camposeco
I went yesterday and they took my order twice and no one brought me my food. I was waiting for 1 hour since I entered and first they served people who came in after me and my baby was hungry. Terrible service.
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March 2024 by Kayla Floyd
NEVER EVER EVER come to the IHOP in Madison. Their customer service is absolutely trash. The general manager that’s at the front seating people writes down the number of people in your party on a piece of paper and hands you a number then gets the order that people came in out of place. We’ve been waiting to be seated for 45 mins. The general manager still tried to seat people that came in after us before us. She needs more training on how to be a general manager and run a restaurant. Many people turned around and went to Waffle House due to poor service here!
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March 2024 by Raven Johnson
Sat for 20 minutes waiting to be seated in a restaurant that had maybe 4 tables taken... We ended up leaving and going somewhere else.
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March 2024 by Alexis Dionna
If you are going to order from here, plz do so in person and be sure to check your bag upon leaving lol. They are always forgetting something. Maybe y’all need new Togo specialists? Making sure people’s Togo orders are accurate is just as important as the food y’all serve inside. I see why this place has a lot of one star reviews.
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March 2024 by Daniel Storrer
Open times not up to date online. Stopped by at 6:40 coming back from airport and the place was dark despite being listed as open.
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March 2024 by Ericka Ridley
Would have gave it no stars… last experience wasn’t good here. Tried to come again years later, even worse, waited over 10 mins to be acknowledged and seated, no one ever came. The phone was ringing off the hook. We left with no food, no one ever acknowledged us. Pick somewhere else if want to have good service.
