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July 2023 by Reece Gaddes
Eddie, Nicole, and everyone here were wonderful to work with! They not only helped me pick the perfect ring, but also helped me fit my budget. Also, while my first ring I picked was beautiful, my fiancé had the her perfect ring in her mind that she wanted to see if they had, which they did! They let us swap rings and we couldn’t be any happier. They’ll do whatever it takes to make you happy in the end. They’ll be our jewelers while we’re in Nashville
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June 2023 by B Will
I recently bought a custom wedding ring from here. Heidi was extremely helpful, patient, and kind throughout the entire process. The ring turned out absolutely perfect. I couldn’t be happier with my experience, and will definitely be back when I need something else.
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May 2023 by Rachel Rector
Very knowledgeable, helpful & kind individuals. They take care of you with whatever you buy there! 10 out of 10!
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March 2023 by Aileen J.
After over a month of poor communication between me and my husband and the Ingram staff, we can say that the customer service at Ingram Jewelers is unsatisfactory.The centerpiece and prongs fell out of my engagement ring and we were trying to repair it. During a phone call with my husband, an employee at Ingram Jewelers, interrupted him multiple times, was defensive, blatantly disrespectful and implied we were lying about our situation. Once the owner was aware of our situation, she quickly repaired the ring and communication improved. Although we did have the ring repaired, which was our desired outcome, the experience and process was disappointing.
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March 2023 by Ryan Thompson
I call Ingram to verify that they buy silver, gold etc. I told them what I was bringing in and they said they absolutely take the item as long as they can verify it. I show up, and since I’m not in a suit and tie, they seem to look down on me. So a gentleman comes to the counter and says they aren’t sure if they take the item or even bother to look at it. He then says he’s going to “text the owner” and waits about a minute to basically tell me there is nothing he can do. Not only do I feel like this could’ve been handled in a different matter, but the unwelcoming attitude the moment I walked in was disappointing.
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February 2023 by Kim Sanders
Thank you for today, 2/13/23, I came in your store to sale my mom's rings, and you took such great care of me thank you
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December 2022 by John Robertson
I've bought a few pieces of jewelry fromIngrams, nothing real expensive all below probably $200. About a year ago I bought a sterling silver chain for a St Christopher medal I already had. It had a very small clasp on it that irritated me, so I took it in one day and wanted the clasp replaced with just a ring and told them they could keep the clasp. The jeweler was standing there just talking to other employees he wasn't at all busy I told him what I wanted and wanted to wait for it because I was going out of town in a couple of days. He said it would be $35 plus a $40 rush charge if I wanted it in less than a week. I took my chain to American Jewelry in Providence told him what I wanted, I was there 10 minutes I asked him how much and he said " I'll just keep theclasp, we'll call it even come back and see me next time you buy a piece of jewelry" I will and never walk in the door at Ingram's again poor, poor customer service
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December 2022 by Samantha Snow
Beautiful pieces of jewelry. Love the earrings I got. Amazing, attentive customer service as well! Will definitely be a repeat customer.
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October 2022 by Remmington Caldwell
My birthday is December 3rd and one of the things I wanted for my birthday was a necklace to put my class ring around and Brandon gave me this I was so excited this here made the joy of my life
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April 2022 by Monika Christine Sørensen
We asked if we needed to make an appointment to drop off my ring for repair, they said no. Told us to just come during business hours. So we drove 35 minutes from our house, after work, only to find that they decided to close early. We are very irritated.
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January 2022 by Mary M.
Loved my experience with Ingram Jewelers. They remade my diamond ring into a pendant and it turned out beautiful. Excellent customer service with reasonable prices. Heidi and her team are great to work with. Great local jeweler!! I highly recommend them!
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June 2021 by Andrew M.
Went in knowing nothing about engagement rings and left very knowledgeable. Had a custom piece made through them and it came out looking beautiful! Great staff that make you feel like family, very helpful, and always have your best interest in mind. Any jewelry needs you have I would recommend Heidi and her staff!
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March 2021 by Kendra Abshire
We sent a picture of an engagement ring we wanted, but bigger, better quality diamonds ? They built the most gorgeous ring? We are soooo happy with way it turned out!! PERFECTION♥️?We live in Georgia, so we had to put ? % trust in Heidi and she nailed it??☺️ I would highly recommend Ingram Jewelers????♥️
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February 2021 by Emily W.
Love this store. The owner and staff are knowledgeable, kind, patient, and fun. Highly recommend this shopping experience.
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January 2021 by Wendy B.
This is the best experience I've ever had at a jewelry store!!!! The environment and staff are amazing, they have definitely gone above and beyond for me!!! Thank you so much #ingramjewelers
