-
February 2024 by Cheryl Y.
This Kroger is older and not in an exclusive neighborhood but my husband and I just moved here from Illinois and this is a great store. The employees are kind and friendly. There are restrooms in both the front and back of the store. It may not carry all the fancy products but it is easy to navigate, and the self-checkout always has someone there to help if you want to use it. Lastly, the pharmacy is very helpful, prompt and friendly. They got all my prescriptions transferred and filled accurately and they helped me get the best prices on them. We don't eat a lot of processed food so our value is placed on meat and produce and cheese and this store excels in all three. We will continue to shop here.
-
December 2023 by DOROTHY Dickens
GREAT PLACE TO SHOP, FAST, FRIENDLY HELPFUL AND BUY MY GAS HERE TOO USUALLY GETTING 60cents off a gallon. Bought a small tree this year got a GREAT DEAL. THANK YOU KROGER
-
November 2023 by Kimberly Woodard
Horrible. The employees stocking don't bother to get out of customers way to shop. Don't bother complaining the management don't care
-
October 2023 by Pa L.
Their store cuts fresh fruits are the best. Especially watermelons during summer time!
-
October 2023 by kori presley
Debbie in Bakery is an angel! She helped me last minute after I dropped my daughters birthday cake an hour before the party she was so sweet and saved the day! ??
-
October 2023 by Donald Little
I left my 10 dollar bag of plums so called they told me that's to bad better next time
-
September 2023 by I. Fish Cheap
Popped in for an Rx...picked up a few things. Loving the no sale tax!
-
July 2023 by Pamela Bond
I am really getting tired of clipping digital coupons only to get to the check out and not get the discount.Also the staff at this store is not trained properly in customer service or the way the special discounts work.I bought an item that was tagged as buy 1 get 1 free, the tag also says that the item will ring at 50% of the full price at check out. When the item rang up at full price I called it to a staff member's attention and they argued with me that you must buy 2 to get the 2nd one free. I took them to the actual tag, pointed out where it says the items will ring up at 50% and they still argued with me that I must buy 2. So I said ok, let's ring up 2 and when they did this, the 2nd item rang up at full price as well..... They did apologize but it should never have come this. This was blatant disrespect. I also told them that I had been shopping at Kroger longer than they had been on this earth and fully understood how most, if not all, of Kroger's discounts work.Kroger, if you are weighing in on your customer reviews, you need to do a better job of training your staff and the younger ones need a lesson in respecting your customers.
-
July 2023 by Brandon Laroque
The small Hermitage kroger ...not my favorite just because the selection is usually slim because of sales. During peak times it's crazy busy, the produce dept has very.little to offer, the floral is actually okay here . The staff are very nice and helpful but still I would go out of my way most time to go to the old hickory blvd location
-
July 2023 by Jeremy “Big Daddy” Herron
Very delightful store to visit and all employees are excellent and respectful to visitors and my entire family
-
July 2023 by Noehmi
Close to our house so it's convenient and has most if what we need.
-
June 2023 by Bruce A.
What is going on at this Kroger? Shelves are empty all over. There wasn't even one carton of cottage cheese. Must be a shortage, not. The veggie area is all rearranged. I can't say it's any better. Must be a dumb corporate idea. Bakery always sucks. I have to to Public's for that. A couple of the stockers are like zombies, no smiles and not friendly. This place has been going downhill fast. Site manager must be a real peach. I may have to go to a different Kroger and Public's more often. They have great attitudes their.
-
April 2023 by Jon Bragg
We love this store, partially because we know everybody and they will go out of their way to have what you want in stock.And they do it with a smile!
-
February 2023 by Veronica C.
So I shop here regularly and I really enjoy this Kroger. I would say some items are hard to find but a friendly staff is there to help you. They offer fresh fruits and vegetables. They have a fresh sushi, deli, bakery, fish and meat section with prepackaged options as well. I have not tried their pharmacy but they do have one for prescription and over the counter medication. Definitely could benefit from having more staff but overall is a good grocery store.Come check it out and tell us what you think of it...
-
November 2022 by Susan Scott
Each Kroger store is different. The one on Lebanon Pike is a bit smaller than the one on Old Hickory. I hate when one is out of the salads Iove ut the other 1 has plenty. It seens mike