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February 2024 by Krista Marie “ShieldMaiden” Kayne
Kroger is always good
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February 2024 by Ivette Lopez
This Kroger is the most disorganized I have ever seen. On top of that, if you shop in the evening, be prepared to wait in line for a long time. Only 1 cashier, so you have to wait in a long line for the self check out. Looks like walmart.
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December 2023 by Antione Ellis
It's a clean grocery store (friendly staff) and it always has what I'm looking for plus self checkout which offers a quicker way to checkout
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October 2023 by LOVERGEIST
worst grocery store in south nashville!Understaffed, Expired Merchandise, No Carts, Rude StaffPublix on Mt View is A MILLION times better.
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October 2023 by James B
Rude service, came and was going to spend 300$ worth of groceries but they had the nerve to make you want to do self check out. I left all the groceries but the essentials. This Kroger has been managed poorly on night shift for the last 6 months to a year, seafood dept always closed, manager makes you scan your ID and now they refused to open a line when I have over $200 worth of groceries! Messaged corporate no feedback and night manager makes you scan your ID into they system or won't sell it to you. I'm going to Publix, Sam's or Walmart this Kroger has poor management staff and the new crew is not customer service oriented. I'm not going to spend my money and be the cashier too!
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August 2023 by Alyvia Jenkins
Customer service center is never open. I’ve tried going on random days and at various times. I haven’t seen it open in months.
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June 2023 by Amanda Thompson
Best Kroger near my home and the pharmacy ladies are the sweetest!
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April 2023 by Bev B.
Have been very disappointed with Kroger for the at least last eight months now. Let's talk parking first. I understand handicap parking I even understand expectant moms but, there is no way that many handicap are going to be at the store all at the same time. Plus let's add the Kroger grocery pickup right in the center of the parking lot. Parking is ridiculous. Let's talk checkout. Was in the store early on Saturday morning. Had out if town company coming in go to checkout no one there. Find a human and say anyone checking out? Nope no cashiers till 8. Go to self check had no choice. So much for pleasing the customer. Every item that was on sale or had a Kroger discount rang up regular price. That woman spent way to much unnecessary time having to correct my order. I spent unnecessary time having to wait for here to run around the store to find out if I was telling her the truth. Tea, let's talk that price 2.99 a gallon but only one gallon on shelf so 2 quarts would make a gallon. Really the price of the quart was the exact same price as a gallon 2.99. Now, what sense did that make. Had to wait another 30 minutes for them to get approval on a price. This store is sad no parking, no cashiers and screwing the customer on prices. No longer for me.
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March 2023 by Julia B.
I wouldn't recommend this Kroger if there's a closer one you can go to. We've always had a problem checking out as the prices ring up higher than they are posted under the item and need help getting that corrected. I wouldn't mind the wait each time if the staff was nice about it. However, this most recent time, the staff said they wouldn't honor the posted price and that whatever rang up in the system was the final say. There are a few nice employees but the majority have been rude to my husband and I when we've needed assistance. The interior is also not the cleanest or very organized/welcoming. Shantel helped us fix the mis-marked prices this last time we needed help after we had been waiting for assistance for over 15 minutes, and we really appreciated her help. One manager in particular, Tina, was especially unfriendly to us and is the reason we will probably not be returning, even though it's the closest Kroger to us. We hope they can get their systems working better soon and that they can speak to the employees about their customer service.
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March 2023 by Jack Grant Matney (JustGrant)
I am here everyday and the staff here is the absolute best of place I have ever shopped at!! They are EXTREMELY FRIENDLY AND ALWAYS HELPFUL!! As soon as I walk in they know immediately what I need and they are just the amazing. Even if I was to move away from this area I would still come here to do my shopping just because of how the staff makes you feel welcome as soon as you enter and they will go out of their way to do whatever they can to assist you in anyway possible!!!! Even the security guard here is always smiling and helpful and not one of them that stares you down to the point you are uncomfortable and just want to leave.
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December 2022 by Elizabeth “Liz” Donnell
Parking is adequate and food quality is as expected, but the workers are very unprofessional. You’ll often find them flirting with their significant others or playing music pretty loud and talking to each other instead of actually working.
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December 2022 by Rod Thompson
This morning I encountered a surly manager who seemed to think I was an employee. Went to return an item. 20 years at this store and most of the management are like this. Mean and argumentative. I try to shop only at Publix. 5 miles out of my way!
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November 2022 by Heather H.
I came into this store tonight at 9:55pm and was told by the security guard that I couldn't come in and all I wanted was the atm machine I didn't want anything else and he told me no sorry his boss said no! So I called his customer service and was told to come back that as long as I was in the doors by 10:00 I was ok! Now why would I want go back to a place that treats customers like that! I do instacart so I will make sure when I get an order to go to this Krogers I will go to another from here on out, I will never step a foot into that krogers and it's all because a security guard was acting ugly to me and I wanted this atm bc it was free
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September 2022 by Liz Gerondale
Parking is adequate and food quality is as expected, but the workers are very unprofessional. You’ll often find them flirting with their significant others or playing music pretty loud and talking to each other instead of actually working.
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September 2022 by Brennon “EvenStevenBrennon” Jones
This Kroger is not up to par compared to some of the other ones I've been too.
