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February 2024 by Stacey Evans
Had a great experience here for a birthday party! Brian was very informative and interactive with us! Love my new satin lipstick! Will definitely be back! Thank you, Brian !
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February 2024 by D Lenard
I don't see what was so exciting about this place. You think with the price of the Lipstick experience they would offer drinks. I don't care if it's soft drinks maybe one glass of wine and some Pretzels. I was disappointed, I rather spend my money somewhere else. Oh and my lipstick broke in half.
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February 2024 by Krislyn Branford
I thought this was a cool experience, but my group didn’t have the best time. The staff that worked with my group was so dry and not social or friendly. It’s a kind of an expensive experience so I hate that the staff helping us drained our energy.
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February 2024 by Lauren Ramsey
Had a great time here with my best friend. Chelsea helped us create custom lipsticks and balms, and she was amazing - so friendly and helpful!
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February 2024 by Annie Lemly
I had a great experience making my custom color. There are endless color combinations and it was nice to find one I will actually wear. I am usually picky about my lipstick and don’t like the feel of it. It was nice to be able to pick one that was lighter weight and buildable. Worth spending a little extra to get exactly what you want.
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January 2024 by Teeje Everett
Was a very nice experience
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January 2024 by Sheila G-S
You make your own lipstick color with assistance from their staff. Fun for groups!
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January 2024 by Emma Watson
Definitely one of the coolest things I have done in my life, and I’m not much of a make up person. Best customer service and just overall so enjoyable. They are great at their job and seem to really enjoy what they do. Very impressed and so excited to wear my custom lipstick and balm!
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January 2024 by jyothi priyanka
The best experience I ever had , Caitlin Daly is the best ♥️.
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November 2023 by Sheri C
I went into the Lip Lab as a fun, impromptu vacation activity. My experience was not that. The staff were friendly enough however finding the perfect colour proved to be difficult. I was ready to say, 'thanks but no thanks' when I was told that since I had started the process I was obligated to buy something. This was not explained in the beginning. Very misleading. The staff person waiting on me went on her break and handed me over to another staff person . I eventually settled on a colour but only because I was pressured into it. Sadly it wasn't the fun experience I was hoping for.
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October 2023 by Adalie Burgard
Lip lap is a really fun and unique experience to do in nashville if you aren’t into the regular drinking/bar crowd. Prices for lipsticks are a bit more expensive than the balm/lipgloss. So, expect to pay about 40-70 dollars per person. Despite the price, the process is very fun and interactive. The staff was amazing and super informative. As someone who doesn’t know much about lipstick, they helped me to find what color looked best on me and made me feel comfortable in the process. Def recommend if you’re in the Nashville area!
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October 2023 by Hannah Brocato
I was very disappointed by my experience at Lip Lab in Nashville. It had come highly recommended, so I booked it for my sister’s bachelorette. I was told we would have a 10 minute grace period for being late and unfortunately we were late due to traffic, however the staff made the other girls in our group start before the rest of us had arrived and before our “10 minute grace period” was up. Once we sat down the staff did not make eye contact with us and appeared annoyed that we were 10 minutes late which I apologized for. The staff helping us was really not much help at all and did not explain the process whatsoever. I bought a cute lipstick from the experience but I felt like we were a burden to them the entire time. Would not recommend.
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October 2023 by Ashley Kurtzman
My best friend and I took a trip to Nashville and our experience at Lip Lab was one of my favorite!! Jes was super fun to work with; she was very professional and knowledgeable! We were able to create, try-on, and name our own lip stick/gloss/balm; it was so fun! I would totally recommend visiting her for any girls trip you have planned in the area!
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September 2023 by Rebecca Boyd
This is my second time at lip lab. I visited the first time with my soon to be mother in law in February to make my wedding lipstick and brought back one of my lifelong friends to make hers tonight. I had Michael as our color expert both visits and he is amazing! Very knowledgeable and great personality. I will definitely be coming back and bringing more people. ☺️
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September 2023 by Tyleria Godbolt (Talk With Ty)
I loved my shade of balm and my sister, not being a lipstick girlie herself, found great appreciation for the gloss option. The entire experience was great for a sister or friend date and watching the laser work was interesting. Unfortunately, the Lip Lab loses a star because they DO NOT ACCEPT CASH and that information is not listed on their website or even the front door. Since they do tell you the price of everything before you start you would think they could at least add on to their little spill “and we’re card only”. What would have happened if one of us didn’t have a card readily available? Would they have just kept the product, would it have been a whole spectacle within the shop, would the police have been called for a service rendered and not paid for?I brought these concerns to the tech’s attention and she stated “I have brought this to management’s attention before”.
