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November 2023 by Chelsea Burns
I took 3 kittens I found in my backyard to Love At First Sight and they took such great care of them and they all now have homes! I went to visit them regularly and they looked healthy and well taken care of. Thank you LAFS!
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October 2023 by Maryam Fakhruddin
I went to adopt a kitten there and a couple days later we find out one of the owners accidentally gave it away. I was pissed and the managers did not handle it well when we politely asked them about the mistake they made. this is unheard of for a shelter
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October 2023 by Emily Sirh
Dirty and sad. Wish I could take all of the animals but could not support a business who treats their animals like that. Either need to hire more staff or better resources.
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September 2023 by Morgan Pitt
Staff was super helpful during the entire adoption process. You then go right to Murphy Road Vet for a post adoption exam and to schedule your next appointment. All first year appointments and surgeries (spay & microchip) are included in the adoption fees. I personally like that the cost is split up monthly instead of paying all up front.
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September 2023 by Mila Sepulveda Guzman
you want the adoptant families to pay a monthly fee? 67$ (a male cat) x 12 months: 804 + the adoption feeToo expensive. You could offer the membership , but not forcing the families to pay for it. Or just do the job right! All animals should be already neutered/spayed for families to adopt them! and still paying for the adoption fee.
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August 2023 by Lizzi G
I’m just so shocked and saddened by the enormous cost of adopting a cat here. There is a one time fee but you also MUST pay a monthly fee of $67 for 1 full year ($800) which covers a spay/neuter and some vaccines but you can only take your cat to the vet across the street (which doesn’t have the best reviews). There’s no exceptions or ways around this. I’ve never heard of such an outrageous cost for a cat. This feels like racketeering. To echo everyone else’s comments, this makes them a pet store and not an adoption center.
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July 2023 by Aulani L.
Very Unorganized. Went in one weekend to apply and adopt a puppy. Had to wait for approval then meet and greet. Almost a week went by and was concern I did not get approved due to their very specific liking. I called 3 days straight no one answered. I understand running a business that is popular and helpful they would be busy but the same days I called there were tons of post on social media. So I began to wait patiently. Finally I received a call explaining my online application from July 8 was lost and would need to reapply I stated no problem I am working at the moment but I'll stop and start over. I know I could've just went online instantly but it got lost. I get a call the July 14 explaining the application is now found no need to come in do the meet and greet and adopt. I give a call back trying to schedule the meet and greet and my application had supposedly "expired" and someone came in yesterday July 14 and applied and adopted. On a positive note congratulations to the pup for the chance of the home and it's nice people have this kind of organization but bump LAF to darn picky/bias to be unfair and unorganized and the place could be cleaned better
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June 2023 by Orlando O. Orr
Well I found my best friend !!He his now almost 4 months
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May 2023 by Shasta Emerson
They adopt out kittens at 6 weeks old. Who does that? Everyone knows kittens need to stay with momma cat until 10 weeks or longer the earliest 8 weeks...but you guys dont care about your animals having problems or being scared when they leave just about the money. All your animals look sad and like they live in cages. Do better.
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May 2023 by sophie ploetz
Animals are well taken care of. The staff was very attentive and helpful. Animals were drinking water. I recently adopted a kitten there and have adopted in the past.Would recommend Adopting from here
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May 2023 by Suzanne Crawford
I went here today and wanted to take all these pups home. They were in small metal barricades on a marble floor. The floor was covered in pee and no one was cleaning it up. Staff watched and stared as one of the barricades fell on another puppy and my friend picked it up. This place needs to be put out of business.
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May 2023 by Wild Enemy
The reason for the low rating is because in order to get a pet from here, they require you to get a plan with the terrible Vet Clinic across the street. LAFS usually has a good amount of kittens and puppies and cats and dogs to choose from, but it's the requirement of going to that particular clinic that makes it a problem. Also, the main front desk girl (chubby with glasses) is rude and really dumb.You'll find a lot of bad reviews about VCA, and not just in Nashville but in general all over the country. That signifies a clear systemic issue and all they care about is money. I would really be aware of this place unless and until they change the requirement. That just gives said clinic incentive to be greedy and to not care about you as an individual or your pet, but instead just a number.
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May 2023 by Kasey Hoffman
I had an absolute amazing experience! Staff was amazing and very helpful with the adoption process! Overall experience was GREAT!
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April 2023 by Victoria Castillo
Employees really aren’t attentive to the puppies. Used dirty mop water to clean the feces. Didn’t have clear or fair standards on certain adoption situations. Definitely will not be returning to this place.
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March 2023 by D FNM
They are selling you a monthly plan. The place is dirty and smells. The dogs seem well taken care of, though.
