-
November 2023 by Amber Stakem
The staff at LoveSac were so helpful. They were very knowledgeable and were able to answer all of my questions.
-
August 2023 by Kevin Flynn
Brian was great at making sure we got taken care of. He was able to answer all of our many questions and navigate through our needs and budget. Top tier customer services and a quality product! Thank you guys!
-
August 2023 by Kira Soldani
The sales representative Kendall was very helpful. I bought some of the floor samples and he helped me out to the car. Great experience overall
-
August 2023 by Molli Crowell
One of the best companies I’ve ever done business with. Their customer service is second to none! Your money is in great hands with this company!
-
July 2023 by Ally Kippenberger
Went in with my mom at the new Cool Springs location the other day and had the best experience with all of the ladies working! There: Cheryl, Nedy, and Dani. they were extremely knowledgeable, professional, and helpful! We now understand the LoveSac system and all the incredible features we will enjoy! ?
-
July 2023 by Kristin J.
Staff was rude and unhelpful. Tried to ask questions and they looked bothered. For the price point at this store, customer service should be top notch.
-
June 2023 by Carter Turcios
Love Love LOVE working with Jennifer! It was the wife and I first time in; and she was so patient and personal. We were simply coming in to look, and due to the easy flow and NO PRESSURE we bought. My wife is very excited to experience her Pillow Sack and Love soft 5x5 sactional ?. If you’re thinking about it just go ahead and bite the built. Hands down best big investment.
-
May 2023 by D'Angelo Bostick (Ryuukage)
Pretty amazing store staff was very friendly and very knowledgeable overall great experience.
-
April 2023 by Rachel Dobbs
I cannot say enough about the wonderful customer service I received at the Green Hills Lovesac store! I inadvertently ordered the wrong color cup holder because the one I wanted was discontinued. I wanted one to match the other one I had so I went to the store to see if they could help. Boy, did they! The lady there searched the back and then called a manager to help. The manager searched other showrooms and warehouses for days until she found me one! Katrina and her team went above and beyond over a cup holder!! I’m now convinced that if I ever have trouble with my sectional, they will make it a right! Although I’ve had my sectional for 2 years and still love it! In a world of lackluster customer service, Lovesac stands out as exceptional!!!
-
April 2023 by Michelle Nicks
Our salesman Tim was very patient with me and my husband (he had a LOT of questions). There was no pressure to buy. He made us feel like we were old friends just stopping in to say hi! Very satisfied
-
March 2023 by Amanda Gordon
Kirsten was a great help and very personable! She was great at answering any questions I had even after purchasing. The overall experience was awesome and I would recommend Lovesac even just based on their customer service, because I haven’t received our couch yet.
-
January 2023 by Ann Balch
Kirsten at the Love Sac store in Green Hills Mall in Nashville TN was very professional and helpful She listened patiently to my questions and answered each one thoroughly.
-
January 2023 by Cory Henderson
$10k for a basic couch lol. Good commercials, but man…. Absolutely no thanks.
-
December 2022 by Mary Dowie
The sales people were friendly. However the order ended up being wrong. It took several phone calls to corporate to straighten it out. Tried calling the store and could never get through. Couldn’t leave a message because store mailbox was full.
-
October 2022 by Bruce Silva
Staff at Green Hills LoveSac was extremely helpful in answering all our questions and helped pick out the perfect LoveSac for my wife.