Lush Cosmetics at The Mall at Green Hills offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair. A significant portion of their products are packaging-free, and their packaging is largely made from recycled and recyclable materials, reflecting their commitment to ethical and fun offerings. Customers consistently highlight the exceptional experience provided by the store's employees. The staff is described as warm, helpful, inviting, and friendly, offering great customer service. They are known for being sweet, offering testers and samples, and being pleasant to speak to, even amidst crowds. Employees are praised for their ability to help customers figure out what to get, offering product information and tips. Some reviews specifically mention staff being interactive and kind, including with children, allowing for bath bomb testing and providing numerous samples. The amazing service and help with selecting great items make visits to Lush a truly positive experience.
Big S/O to Rachel, help me find the perfect gift for a friend. Thank you. I’ll definitely be back. Amazing Customer Service.
June 2026
Ayden, Briana, and manager Parker were absolutely exceptional. The best associates I have ever worked with at Lush hands down. This is genuinely the best Lush store in the states. I have always received amazing service, and the store is always well stocked. Highly recommended in every way!
May 2026
Very clean, organized, and great selection! Shout out to Parker, he was very helpful and nice!
