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September 2023 by A'deria Duffie
I moved and lost all the screws to my bed. Helen Alonso was my contact. I put in a request for a assembly guide, and they got it to me the next day. Unfortunately, I wasn’t able to find all the screws at the Home Depot. I reached out again they responded the same day! They let me know they had a hardware pack for my bed that they could ship it to me. It was only 30 bucks for the pack, shipping and handling and she gave me the shipping number so I could track it. This was such a stressful move but Helen made things so much better!
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September 2023 by Lisa Anderson
I was referred to Meridian Furniture in search of hardware I needed for a table. What professionalism and promptness I received from Customer Service. I would highly recommend them for any of your shopping needs! Thanks Meridian Furniture!!!
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October 2022 by Michelle Jones
I ordered a beautiful couch from Merridian in Winter 2021. After about 9 months, the cushion cover seams started separating (manufacturer defect). I contacted Merridian and sent photos. They were extremely attentive and responsive. They contacted the manufacturer right away and had us replacement cushion covers within days. They made everything right with no hassle and with wonderful customer service from day one. We'll be sure to head to Merridian first for our next big furniture purchase. It's great to see such attention be placed on service and customer satisfaction!
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June 2022 by Erin Verdi
Very unique finds! All high quality and special furnishings. My husband and I loved shopping here and returning home with our treasures!
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January 2022 by atarver07
I was touched without consent by an associate.I had been browsing in the store for ~20 minutes and had been checked on by another associate. I browsed near the counter when the tall, white haired man approached me from behind. After asking if I needed anything, he planted his hand on my right shoulder - hard - as he walked past. Then he carried on with his duties. I was stunned and left the store. My shoulder stung for 10 minutes afterward. Yes, seriously.There was no reason for him to 1) come close enough to touch me, unmasked, and 2)think that was acceptable behavior, and 3) put his hands on a woman nearly 2 feet shorter than him.I didn't see him touch any other customers during my time in the store. Not that it would excuse him. Didn't ask him why he did it. Because there is no acceptable answer.
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October 2021 by Susan Nicholson
Love this place! Lots of beautiful pieces. We will be back for sure!
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August 2021 by William P.
My elderly mother found an end table and some beautiful fabric for pillows at Merridian. This was the only place that had a good quality table at a decent price. But what really stood out was the excellent, friendly service. We had a great experience and would not hesitate to return.
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July 2021 by Jordyn Christina Winters
The people here were so nice! We hardly bought anything but we talked to Glen and Katie for probably an hour. They have the best energy and carry beautiful things in the store!
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June 2021 by Anna Primm
I received a beautiful King size bed, which I had been looking for over a year, from Wayfair. When I received the bed there were missing parts and no hardware packet. Wayfair could not order the parts in their system because the bed was on backorder. Frustrating for me and the Wayfair representative the only option was to get a refund and send the bed back!! I held out and in a Hail Mary chance I found the manufacturer and contacted to see if they could send me the parts. It took some going back and forth but professionalism, common sense and great customer service prevailed. I got all of the parts today and they (Meridian) did not charge me for shipping!! Thanks so much for doing the right thing and making the customer happy. I’m now looking for my local store to shop for more Meridian pieces, you guys rock and so does your furniture!!!
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April 2021 by Missy Pitt
As an interior designer (Missy Pitt Interiors) in North Nashville, I have to get my hands on the coolest, most unique furniture and decor around. Merridian fits the bill! Go there about once a week and never leave empty handed. Sales team is A+.
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April 2021 by Terry Williams
Beautiful Store with wide variety of house wares.
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November 2020 by Mary Timberland
Very nice selection of furniture. Really friendly people who are very friendly. Quality furniture.
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July 2020 by Dave B.
Beautiful furniture!! A little on the high end in terms of price and quality. Definitely some unique pieces. If rekey walked around without being harassed, but didn't find anything we needed. Truly a great shop though!
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March 2020 by Kristie Barnett
Merridian has been my favorite place in Nashville to shop with clients for many years. Not only do they offer beautiful, high-quality upholstered pieces and casegoods, Merridian always provides unbeatable service to their customers. The staff is the absolute best! I have always appreciated how warm and helpful they are without being pushy or overbearing, unlike many high-pressure salespeople at other local furniture retailers. Merridian never disappoints!
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March 2020 by Stefana Simmons
This store is amazing! My husband and I found our beautiful sofa, living room accent chairs and dining room light fixture here and couldn't be happier with our purchases. The staff is beyond helpful and really great at making suggestions. If you are in the market for furniture or home goods, definitely check Merridian out!
