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November 2023 by Jorge Cabrera
This store denies help to customers that need their port out information. I went to the store to request my number transfer pin as customer care instructed me to come into the store and provide them with my verification text, only to be told no and then the rep proceeded to walk away from me and go outside to smoke cigarettes and left me alone in the store. I went outside to ask if he was going to help me and he simply replied, "I told you no already". The rep was the only person working in the store on 11/13/23 rating would be 0 stars if possible.
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August 2023 by Allreds Affordable
Do not go to the Store. They don't have upgrade prices on their phone. And when you ask them the upgrade prices, they quote you $30 more than the retail price, saying taxes.
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April 2023 by Aisha Ariana Bashir
Not the best location as far as parking is concerned however, the staff is always helpful
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December 2022 by Nelsin Beard
The customer service there is Hands down! The ladies that work that store is so sweet. Shout out to Cynthia & Savanna you ladies Rock!
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December 2022 by Cindy Rodriguez
Savanna & Cynthia was Awesome!! The Customer service was Awesome! I will definitely be back! Thanks so much!?
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November 2022 by Debrorah Staggs
Savannah the store manager is the best. I live all the way in Lawrenceburg and drove to the store off of Charlotte because no one takes care of you like she does. She's the best
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November 2022 by JoJo Reddick
I came in this morning to add another line, and the Customer service here Rocks !!! I forgot your name but you finally got me in to the phone I wanted. Store was clean good energy friendly outgoing service. That's the reason I stay with METRO on Charlotte Pike close to Walmart.
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August 2022 by Kellyha47 Kaitlynha8
Wonderful experience. The man that took care of me did 4 things at the same time. While the other girl did 1 and ignored everybody else. Never have problems at this location.
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August 2022 by Jamees Wordlaw
Jovani Morales at store 5910 was the greatest he was vibrant in spirit and very helpful with a positive attitude thank you Jovani
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June 2022 by Crystal Benton
Natalie was so great to me and very understanding about my situation. She thoroughly went through everything I may need to know about the phone, plan, and any of my questions. I got a great phone and I've been with Metro PCs for a few years now. Thank you so especially Natalie?
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June 2022 by Branna Allen
Sat here for 3 hours waiting to get new phones. The guy stayed in the back on the phone with the door shut the whole time while Coreen was busting her butt trying to help everyone.
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April 2022 by Dwayne Seiber
Natalie answered every off the wall comment or concern I had.. i ask her to convince me to stay with metro and not go to T mobile.. her response was Stay with metro and I will give you better customer service than any store I go to... she did her job well,relaxed and speedy
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March 2022 by Kenneth Woodard
Rep was so helpful I don't know what to say. People like her make customers appreciate going to some business.
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February 2022 by Josh Williams
Very nice, efficient, helped me pick out a much better phone. Quality associate.
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December 2021 by Lori Hope
Nicole was incredibly helpful and explained everything to me. Definitely going to make this my permanent store as she truly went above and beyond
