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March 2024 by Ursus
Rude as hell ?this place
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February 2024 by Harold Nelson
Wendy, she had more In star in life!!! She was very professional and on point!! Ill definitely offer other people to her..
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February 2024 by Jasmin Vargas
Wendy is the most unprofessional person I have ever met!!! I don’t even think she knows what she’s doing half the time! She was constantly eating in front of me & kept getting on her phone. She sucks at this profession & should find another job. If i could give this place ZERO stars i would
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October 2023 by Carrie Asci
Wendy was fantastic and definitely took my stress level from 10 to 3 in only 26 seconds from walking in her store. Thank you Wendy and metro pcs
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October 2023 by Jonathan Asci
Hands down best cellular device service, ANYWHERE!!!
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October 2023 by Lamont Holbert Sr
Great customer service and I inquire about employment
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July 2023 by Carl Mcafee
Yes I want to get a comment for this Metro yes I want to say that the customer service or marvelous I had a wonderful time maria took time to take care of me and was glad to do
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July 2023 by jennifer mccullough
My mom took an iPhone that I gave her to get her number switched over to the newer phone. They charged her to switch it but it wouldn’t work. Then neither phone would work and she had no service at all. And refuses to give her money back. Needless to say she switch to T-Mobile got a cheaper service and free phone! So thank you Madison metro for your poor customer service! I think she is better off! I would give no stars if I could.
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May 2023 by Patricia Keith
If I could give these people here a 20 I would because Chris and Maria gets you taken care of without any slack .They are nice and friendly I would drive here instead of the one at 3041 Dickerson Pike closer to me lady there was rude and unpleasant and they will not answer the phone.Chris and Maria thank you for your great service-4/4/2023
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April 2023 by James Vanwinkle
Chris was a very very helpful the set up our brand new iPhones and everything else he knew what he was doing. He took time and effort and everything else.
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March 2023 by Amplified JenJen
I love the phones so useful
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March 2023 by Candis Brown
Was told that if I did not like my phone I could return it within 14 days that was a LIE you cannot return an upgrade phone so now I’m out of $521 and have a phone that I hate
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February 2023 by Candis B.
Chris, the manager, is a liar. I went and bought a new phone and told the associate and Chris I wasn't sure about the phone. I asked about the return policy and was told as long it was under 14 days, I could return it well I got the phone home and hated the phone. The next day when I went to return it, I was told since it was a upgrade the phone nonrefundable. So now I'm out $521Do not do business with this store. They like to lie and get over on people and by their Google reviews. They've been doing this to a lot of people for a while.
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February 2023 by Thomas Lawrence
They never pick up the phone ??? Called over 20 times
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October 2022 by David Ware
Hello hey there my name is David and I went into one of your stores today and I had a great experience with the girl at store 137 here in Madison Tennessee her name is money maybe it's Monica I'm not sure but she done something to alleviate the stress in someone's life today and I'm so happy about that