“Laura was amazing!! She was so helpful in our trade in and getting a line added! Made it so easy and painless to get everything switched over. If you go to this Verizon, talk to Laura she is the best!”
“I purchased a new Galaxy with case and screen protector here. I got home and my biometrics wouldn't work because of an issue with the screen protector. I brought it back and they replaced it with no issues and made sure I was taken care of. Highly recommend!”
“Had my Playstation 5 and Samsung Galaxy 22 patched up here and was satisfied with everything! Communication was great and everything turned out to be functioning how it should after coming out of the store! Will come again if something ends up needing a repair!”
“This store is absolutely amazing . The staff is amazing they are knowledgeable and patient. I have ten lines all activated here . I was making a payment and doing a trade in yesterday ,it reeked of alcohol from the gentle man who disrespected and used racial slurs against the gentle man helping him that did not speak Spanish . The manager Mercedes handled the situation very well as she is bilingual and she educated the customer with kindness that treating someone that way because they do not speak Spanish is unkind . She proceeded to educate him that there will be many places that do not have Spanish speaking employees and that he should not get offended or call them stupid or the N word when they use translator to try to help him . He apologized to both her and the gentle man . I’m thankful for the staff at this location . I could never do their job . They deal with a lot and must tolerate disrespect because they are on the clock . There was a white couple who laughed when the gentleman said the N word we live in a terrible world rather than give correct information so they can assist you , you laugh at racial slurs . This world is sick but a 5 stars for this store and the employees . Arin I will be back next week with my sister who will activate 4 lines . :)”
“I was in today and was helped by Preston Opperman. I couldn’t have found a better verizon store to assist me with my recovery, activation and purchase of additional apple products. i was extremely blessed running into Preston when i walked in. He is knowledgeable and technically astute with assisting me and suggesting cost saving alternatives. He provided a commendable service.
Charles.”
“They are very helpful and detailed on what they do they transferred all my stuff from a broken phone. I don't know how they did it. But I'm very happy to have chosen this cricket store”
“Im not tech savvy at all, didnt even plan on going in cricket or trying them. Went in on a whim, and Amad gave the best customer service Ive ever had in my life. Any store. He wasnt pushy, at all either. Considering Id just left boost mobile a few blocks away, that guy at boost that kind of looks like a tall Steve urkel, was rude, ignorant pertaining to his job, and I had to leave. In Cricket, Amad answered all my questions, bent over backwards to help, and I left with better than I'd came in desiring, and payed much less. Service is great, support is great, If I could give that guy Amad a 50 out of 5 I would. Lastly, get this....I even tried to tip the man, for going out of his way to make me feel valued...on top of having and catering to two or three other customers by himself...Corporate; Id keep my eye on this guy if I were you. Guy's got board of directors written all over him. Top prospect if I ever seen one. Thank ya so much Amad. God bless you.”
10:30AM - 6PM
4209 Nolensville Pk, Nashville
Mobile Phone Accessories
“I recently decided to change my phone service to lower my expenses and Cricket definitely surprised me and especially thanks to this store and its team who kindly guided me to make my best choice to start 2025. Thank you for your attention. You guys are awesome!!”
“Nora was extremely helpful! She went above and beyond to solve an issue I had with my phone. She is your person if you need customer service! Highly recommend using this cricket store!!!”
“This store has amazing customer service. Angela, Alex and Crystal are amazing and really know what they are doing. Definitely will make this my cricket retail store from now on !!!”
“Took my phone to another phone repair they told me it was an update and it would take 1 hour came back in a hour the phone was not ready nor did they start on it they told me another hour and half. Came here they got me in explained and showed me everything going on with my phone and got it done in 20 mins would highly recommend”
“I’ve been coming to this store for the past six months, and I just want to give major kudos to Brandon, the store manager. He’s there almost every day, all day—and even when you can tell he’s exhausted, he always shows up with a genuine smile and great customer service. That kind of consistency and care really stands out.
This is a great store, and Brandon truly holds it down for both customers and staff. If you’re looking for a job, come see Brandon—I’m confident he takes the same care in supporting his team as he does his customers. Highly recommend this location.”
“Best wireless service for the money. Your bill is always the same month in month out. Understanding and helpfull staff. Here is a hint when you go there, ask for the ACP program and see if you qualify. If you do qualify the program will pay $30 dollors off your bill but you have to ask ;)”
“The you man was so polite and courteous. Didn't have to wait and he had me switched to AT&T from another over priced carrier in less than 20 mins. Best experience I have ever had at a phone store.”
“America Pamela are not only technically experienced but are kind and EAGER to help their clients. Today, like many a time l have stopped by to request assistance. I always receive excellent support. But today it was even better. Thank you fabulous women.Jesus”
“Knowledgeable staff. Few selection of phones at good prices, amazing prices on phone bill. Good offering all around, they could consider updating their phone lineup however.”
“Broken pixel phone screen and something wrong with my charging port. Dropped it off and he said come back in 45 minutes, came back in 40 and it was fixed. Easy experience, would go again”
“Went to the Nashville west store in Nashville, Tn. was instantly greeted by JD and immediately liked him. very personable, friendly, knowledgeable and helpful. got us our product quickly, and we were in and out in about half the time it usually takes. Jd is most certainly an asset to this or any company!!”
“Wireless Z has always come to the rescue! Kage is exceptionally helpful! His customer service and people skills are top notch! He’s worked on iPhones and Androids both for me. He is professional, affordable and kind. I have even messaged his page to ask a general question and he’s helped on a minor issue. Will recommend all my friends and family to him!”
“I've used this service several times for my iphone repairs over the years. He is honest and quick in completing the fixes needed including screen cracks, charge ports, etc. I would highly recommend Cellphone ER for any repairs.”
“Great experience, he fixed my iPhone 11 in 15 minutes and was just a friendly nice guy to talk to in the meantime. Price was way lower than expected. One note about the location, it is located in a small trailer next to a restaurant. The signage is not very clear until you turn in onto the gravel parking lot. I love to support a small local business and get great service at the same time. It’s a win-win.”
“I went in last week and Sam was awesome. He went above and beyond to assist me and I can't thank him enough for such a kind and courteous experience. If you want the best help and a great experience go see Sam!”
“They are very helpful. Every time I have a problem with my phone and can't fix it I just go there and they fit it for me. I would be lost without their help. So I recommend them over anyone else.”
“My Pixel phone wasn't charging, Sterling at the downtown Nashville store cleaned the USB port and the cable snaps in like new! And he didn't charge me any $$. Outstanding!”
“Patrick the manager was free when I walked in. Another employee was helping another customer. Patrick walked me through my different options for a new phone etc. and helped set up the new phone as well. He was very helpful and professional.”
“Did not take pics, but stopped for problems my wife was having with her phone. Hats off to Khadi, he was patient and understanding. He listened to her description of the problems and found a solution for her. What a gentleman. Great customer service!”
“I have only started coming here after the corporate store closed in Rivergate. The manager, forgive me for not remembering his name. He is amazing very professional and patient. I recommend his store to everyone.”
“The store manager, Zachryia, was amazing!! Our experience getting new phones was so smooth because of her awesome help! We would highly reccomend this store and the manager!”
“I received a service from here last week and Muhammad took care of us, everything explained very well and it was very helpful, I definitely recommend it to everyone, it is really a very high level place as a service.”
“Went to this store because it was recommended for phone repairs and it did not disappoint. The repair was for the charging port and they repaired it really fast. Hakeem was super helpful. As soon as I walked in he greeted me asked what the problem was and got to work immediately. I highly recommend this place. It will not disappoint!”