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June 2022 by Ramona Moore
Y’all this lady was so nice, and very accommodating! And kind, oh my this employee and even her counterparts alongside were supportive! So refreshing! Did I mention friendly? Cause they were that too!!
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June 2022 by Jasmine W.
I came across this gem through a simple Google search and I’m so glad I did! As soon as I walked in a couple of weeks ago, I was welcomed by friendly smiles and cheerful tones. I am now a member and excited to see diversity in the staff!
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April 2022 by M
Definitely keep a backup card because they will lock it even when you aren't traveling. Just look through the reviews, they are way behind in their security and so they just freeze the account. Do not keep your cash here because you will not have access to it
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March 2022 by Michael
Definitely keep a backup card because they will lock it even when you aren't traveling. Just look through the reviews, they are way behind in their security and so they just freeze the account. Do not keep your cash here because you will not have access to it
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October 2021 by Casey D
Great rates, great staff!
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September 2021 by Toni Reed
The women that work here treat you like family. They go over and beyond to assist you with any questions, or concerns. Big shoutout to Ms. Debbie. This woman is fantastic, took time out of her day to help me, and followed up afterwards. I love being apart of this credit union!
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March 2021 by Jose Vega
Customer service is exceptional with this bank. I have been a member here for years and will never change banks. Carrie and Debbie are phenomenal! You put a customers mind at ease with how you handle your job. No question to great or small.
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July 2020 by paulette newman
Been banking here since the 70’s...would never go anyplace else. Wonderful helpful employees always.
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November 2019 by terri hopper
This is a 5 star bank. Thank you for you extra steps that you take and excellent service to your customers.
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November 2018 by Lajunda Wilhoite
I have banked with NPOCU for over 10 years and wouldn't bank anywhere else. They have always went over & beyond for our family with expert advice and financial help. The staff is always courteous and the loan officers & managers are very honest and knowledgeable. Definitely 5 star institution with a great staff.
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November 2018 by Christopher Laginess
Have not been able to access account for five days, cannot call any of the contact numbers, use either debit card, nothing.... nobody has made any attempt to update the home page to inform customers or to reach out to customers in any way.
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October 2018 by Miranda Fisher
This is the most amazing bank. Everyone is always so kind and Debbie goes above and beyond to make sure people have the things they need. They have been so good to me over the years and consistently have the best customer service of anyone I've ever banked with.
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September 2018 by Allison Buford
Repeatedly cut my card off to "prevent fraud" even thought I have informed them I will be out of town in advance. Embarrassing to say the least
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August 2018 by Jonathan Cantrell
Do not bank here. Horrible place to bank. They try to help you but they will cut your card off in the middle of nowhere then you're stuck with a $200 bill at a cash register multiple times. Just because they think they're helping by saving your identity if you would update your security probably wouldn't have to be a cheap Bank. They don't help as a credit union with nothing because they don't help your credit at all I have tried for a long and they couldn't even do nothing and I'm like well that's not helpful. And they charge for overdraft charges even though I have it cut off imagine that. Banks they will always take your money but they sure in the hell don't like really giving it back
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February 2018 by Patricia H Wesson
Being able to make a deposit and withdrawal from my credit union account at this post office is fantastic. Great service, great place!
