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March 2024 by gerri judd
My wife and I had lunch today at the Cookeville TN . The food was good and the service male was excellent. While dinning a woman came in with food from another place while she was there she was in and out of the kitchen in street clothes which were to small with her buttocks hanging out and unclothed body was on the booth seats. I'm 64 yo and my wife is 63 and was totally appoled at the site and then had to leave because she kept going to the kitchen where food is being prepared. I will have to think long and hard before I return. The staff should not allow people off work to be where they are preparing the food for people paying to dine in your business.
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November 2023 by Tom Brown
Please stop cooking your steaks on a conveyer type grill. My steak was over marinated and almost to the point of being mushy. It had no steak taste. If I wanted a steak cooked like Burger King does there hambugers I would have gone there.Please go back to grilling them.
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October 2023 by John Cavin
This is not an O'Charley's restaurant. It is their Corporate office location. No food is served here.
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July 2023 by Maria Sandoval
It’s was good, but they didn’t give me ketchup. Hmmm one star.
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February 2023 by Ann H
Ashley was an exceptional server. She was so pleasant and accommodating.
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January 2023 by LaTosha Cowan
Haven't received my refund from online order placed 3-4 days ago. The local Restuarant said that the process would have to go through corporate. It should not take this long. Goodlettsville TN location are the worst. Customer service is a zero..and the quality and quantity of the food.
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August 2022 by Dianna Gammons
I loved the potato soup and it was what I generally went there for BUT it has changed and it is not great at all! Bring back the old potato soup!!
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July 2022 by Jan Stapleton
The Georgetown Ky O’ Charley’s is beyond horrible. Just over to have dinner everything chicken tenders, potato skins , cheese wedges were way over cooked . I ordered the spin dip / chips and there was dried hamburger meat under the chips. This makes several times I have tried to eat at this location gets worst everytime. Guess I will have to drive into Lexington on Harrodsburg Rd to have dinner at OCharleys . If you are going to keep this restaurant open please try to find someone that knows how to cook and not overcook. Hopefully the general manager is aware . They were 4 people in this restaurant at 5:30 pm. Bring people from Lexington OCharleys to assist . My last time here in Georgetown!
