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April 2024 by Rocky Mountain Company
No wait, great service, had the Louisiana Sirion, little rear in the middle and crispy on the outside, great sauce.Fries and salad were great.Thank you.
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March 2024 by Carlton Dickens
There were no issues and the server was great. Food was good but ordered simple things and normal chain restaurant menu items.Cold beer, warm bread, hot food.Just what we wanted.
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March 2024 by Solatheus Benford
Very good and helpful ?
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March 2024 by Lisa Mare
Ordered a salad to-go and they completely left out the grilled chicken. Just a bed of skimpy lettuce & fruit… and a roll on the side. Highly disappointed after getting all the way home.
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March 2024 by T Ray (Skittles mom)
They've added a shrimp and lobster scampi dish to the menu. I was really looking forward to it. Ended up ordering it but when it seemed to have more of a spaghetti sauce than a scampi sauce I sent it back. The manager explained that it was ocharleys version of scampi. This was Not scampi. We like ocharleys but are concerned that the way they're going is going to put them out of business. Very disappointing experience. They also over season their salmon to where it's inedible. Glad they brought back free pie Wednesday but they stopped serving pecan pie so it's no incentive to come in.
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March 2024 by James Arnold
I used to stop in Goodlettsville, but they closed that location.I like this one just as well. Freedom gave OUTSTANDING service ?. I needed a quick lunch. I was in and out in no time, and I tipped them way above standard because they went the extra mile. I'm in this area once a week, and this will be my lunch stop ?. Thank you, Freedom and O'Charley's staff and will see y'all next week.
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March 2024 by Tennessean
Dennis and the staff on Friday are awesome people. We coordinated a group 25 coming in at 12:30 and Dennis was extremely accommodating. The servers he provided us with, and I wish I had gotten their names, we're so gracious and attentive. They really went above and beyond to make our visit a memorable one. They have no idea the day we had and how badly we needed their attention. Kudos! ???
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March 2024 by Richard Gleaves
Very good place. Food and
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March 2024 by Allison Castro
The new management at this location is unprofessional and self oriented.They’re inconsiderate of the valued employees they have (why regulars return) and this is visible by all of us! When they let Taylor (the host) go after 14 years without saying anything to him professionally or recognizing his dedication to your company - that was just disrespectful and inconsiderate of your corporation!Dennis and Misty are not the right managers for your business. They’re rude and distasteful to the regulars that have been coming here for years. They do not speak to us when we come in nor do they care about their own employees/ environment they create for your customers! All of the regular customers are departing from this location. We no longer fill welcomed here.
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March 2024 by Kathline Williamson
Today was my birthday, we had lunch there. Food was good and the service was great. Sorry I am not good with names but she was friendly and helpful, and good at her job. The Manager was friendly too ?
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March 2024 by Evelyn Taylor
I have been to O'Charley in Hermitage many times to dine. Food and the service were always on point. There is an employee name Freedom that served us has a personality and very attentive. She has served more than one time and is always the same. Freedom is a great asset to that company. Kudos to Freedom! The Manager make you feel so comfortable, He comes around and check on you. We will be going back and telling other about how good the food is and how friendly the staff is. The appearance of the restaurant is outstanding.
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March 2024 by Karen G
Great service!
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February 2024 by Jonathan Smith
Fast, Friendly Service.The meals were not as good as we could have hoped.The Rolls and Smashed Potatoes were quite good.
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February 2024 by Penny Forbes
The service was great and the food was
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February 2024 by Antinia Holcomb
I LOVE YOU
