Rack Room Shoes is a large footwear retailer offering a huge selection of shoes for men, women, and children. It is probably the biggest shoe store you will ever see, with lots of options including a wide variety of nationally recognized brands. Reviews note the quality shoes at good value prices. Experiences with staff vary; some customers find them very friendly and accommodating, contributing to a good shopping experience, while others report instances of unhelpful or unwelcoming behavior. The store can be busy, especially on weekends, and is described as not the cleanest or neatest. Overall, it provides a vast assortment of athletic, comfort, dress, and casual styles at value prices.
Still says Off Broadway Shoes on the store at Opry Mills, but it is an impressive amount of shoes.
June 2023
I love the place. Great prices, and customer service is good too. I got home and realized we had two different size shoes in one of our boxes and they took care of it within 5 minutes of me being back at the store. That gave me time to buy another pair!
May 2023
Great! I found just what (I was told by Broadway Shoes) that I was looking for! Great price too!
