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February 2024 by DA KAHUNA
This is the now paid food need for my son
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January 2024 by Michael Tribble
A great place to have your pet groom.
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January 2024 by Tim Oldham
Friendly employees
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January 2024 by Teresa del carmen Martinez
Excelent service
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January 2024 by Christian Trigg
This is my review for Elizabeth at this Petsmart location. My pup (toy poodle named mama) has visited Petsmart’s grooming for her entire life (12 years now). And fortunately, I have NEVER had an issue with my services. Grant it, her cut may be a little off, but never a big issue. I dropped mama off at 8:30 this am. Yes, we were late. Yes, I called beforehand to check if we would still be served. Picked her up around 11. I did not immediately notice her eyes because her top knot is full. Less than 30 minutes after picking her up I noticed she was looking in the direction of my voice but her eyes were not open. The worry started there. I have gone back to Petsmart twice now. First time back, Elizabeth didn’t bother to come see about the pup she groomed that had an issue; another groomer rinsed her eyes with solution. Waited until 2p to go back, maybe her eyes needed time??Furthermore, Banfield told me to monitor her and make an appointment tomorrow!!! I’m stating in my review, if my dog goes blind, I will in fact consult a personal injury lawyer or someone specializing in animal law! It’s 9pm and she STILL CANNOT SEE! Her eyes are swollen, watering and oozing. I broke down crying because I am so concerned. I simply wanted her groomed. But she was harmed in the process?? Furthermore, I am writing this review for the customer reading to choose wisely!! I feel like I failed mama as her protector. Beware of Elizabeth! I wish I caught the name of the veterinarian on duty as she was absolutely NO HELP and turned us away because she didn’t have time. Beware of this Petsmart! I am heartbroken!
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January 2024 by Christian T.
This is my review for Elizabeth at this Petsmart location. My pup (toy poodle named mama) has visited Petsmart's grooming for her entire life (12 years now). And fortunately, I have NEVER had an issue with my services. Grant it, her cut may be a little off, but never a big issue. I dropped mama off at 8:30 this am. Yes, we were late. Yes, I called beforehand to check if we would still be served. Picked her up around 11. I did not immediately notice her eyes because her top knot is full. Less than 30 minutes after picking her up I noticed she was looking in the direction of my voice but her eyes were not open. The worry started there. I have gone back to Petsmart twice now. First time back, Elizabeth didn't bother to come see about the pup she groomed that had an issue; another groomer rinsed her eyes with solution. Waited until 2p to go back, maybe her eyes needed time??Furthermore, Banfield told me to monitor her and make an appointment tomorrow!!! I'm stating in my review, if my dog goes blind, I will in fact consult a personal injury lawyer or someone specializing in animal law! It's 9pm and she STILL CANNOT SEE! Her eyes are swollen, watering and oozing. I broke down crying because I am so concerned. I simply wanted her groomed. But she was harmed in the process?? Furthermore, I am writing this review for the customer reading to choose wisely!! I feel like I failed mama as her protector. Beware of Elizabeth! I wish I caught the name of the veterinarian on duty as she was absolutely NO HELP and turned us away because she didn't have time. Beware of this Petsmart! I am heartbroken!
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January 2024 by Angela E
It was very clean, well organized, and the employees seemed friendly. The pets at the time were calm and well behaved! A great PetSmart atmosphere!
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January 2024 by Benji Miller
This place is amazing I'd recommend it to anybody! And our dog loved it!
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January 2024 by Olivia Duncan
STAY AWAY FROM THE GROOMING!!! Today I took my sweet 2 year old dog to get a “pawdicure” which consists of nail trim, trim around the paws, and an ear cleaning. $22 I thought it was a steal! Until, I go to pick my dog up. The groomer seemed to be frustrated before she even began working on my dog. I told her before she started that my dog has anxiety and is extremely skittish and that she may attempt jumping off the table. (Like some dogs do) when I picked her up she immediately said “it’s best if you two don’t come back” I’m standing there in shock. Thinking to myself “did she really just say that?!” As I proceed to ask why (kindly) she says my dog tried to fight her the entire time. I have the sweetest dog and I’m not being bias my saying that. The manager even came in at one point during the trim and said the same thing to me after I confronted him! Anyways, I told the worker that we have never had any issues before and everyone adored her and never said anything remotely negative regarding her behavior. She said you may want to go back to them. I spoke with the managers after this experience because it truly rubbed me the wrong way. I have to applaud the managers they were extremely kind and were ashamed by this workers emotions and words. They said they would look into this and I hope they do! This was a terrible experience and we will never be returning I wouldn’t trust that girl with my dog if my last breath depended on it!
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January 2024 by Josseline Sandoval
Nice staff! They helped me out a lot when I need something and I don't know in which aisle is located.
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January 2024 by Elizabeth Sarychev
I wish I read more reviews before taking my dog to Petsmart grooming. Although the average rating is 4.3, it seems that the vast majority of grooming is 1 star reviews. I took my dog in for a quick face cut, showed the groomer pictures and asked for the snout hair to be kept long. They did the exact opposite of that. All of the snout hair had been trimmed off and her face was cut SO short with clippers, she’s hideous. Additionally the cut looks messy and isn’t done very neatly. I’m so disheartened as face hair takes a while to grow back. Although it’s convenient, please don’t take your dog here unless you don’t care what he/she looks like.
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January 2024 by Jennifer Kelly
Love this location, they are friendly and very helpful. Definitely will continue to use this location
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December 2023 by Dalisha M. Velázquez Batista
I'm a animal lover ?
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December 2023 by faisal hamidi
Today we went to this location and Mr. Branden helped us. He is such great person.Thank you
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November 2023 by Penny Styles
A great place to check 1st, before going to specialty pet stores. The store seems a little 'empty'... perhaps the stock isn't put out yet. Always polite staff tho.