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November 2023 by Lena Moore
I really appreciate everything caliber collision did for me. They didn't let my insurance company give them the run around and was understanding that I have family and life to get back to. I want to give a shout out to the GM Mike and Blake and Amanda for the great customer service they gave to me. I highly recommend this location and the staff. If I'm ever in a situation that I was in with my vehicle I'm going back to Caliber Collision. Thank you Caliber Collision for being a company that care for your customer service and the work you did to get me back to my vehicle and my life!!!!☺️
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November 2023 by Katura Thompson
I appreciate Caliber for there very quick and timely process of having my car fixed and ready to go. They also did a great job of communicating with me along the way to let me know what was going on as well as walking me through everything they did after. The car looked just like new and was nice and clean after.
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November 2023 by Kevon Lucas
Blake was very attentive. He gave me an understanding of what parts he had to use and ordered. He also kept me up to date on everything.
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November 2023 by Simone Parke
Caliber Collision is great! The staff here is phenomenal, professional, kind, and fun! Sabrina, one of the service advisors took great care of my vehicle and even pointed out another issue that I didn’t even noticed so that I could be mindful of it. I will definitely refer others to then and will come back if I ever need to! Thanks again!Services: Painting
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November 2023 by Tracey Bell
Very good people and work! Every time that we need to come get our car fixed because of an accident or something they always took good care of us!!?
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October 2023 by Kellen D.
This is a zero star Shop. Please read all the reviews & DO NOT GO HERE. I promise you this place is awful. The people at the front desk are great but that's where it ends. They gave me my car back with a crooked bumper & also left my wheel bearing the same way I left it and blamed it on my insurance. They then had me go to a Firestone to make sure "the bearing damage was from the wreck" once the firestone said it was, they tried to talk the firestone employee out of the Inspection they made because they had hard feelings about my frustration. I can't believe this. Someone needs to hire on new employees here.
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September 2023 by Rhonda Braden
My experience with Caliber was exceptional, the staff went above and beyond in their professionalism and repair work. Repairs were completed in a timely manner and Delores was outstanding!
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September 2023 by B
Mike (General Manager) went above & beyond to make sure I was satisfied! Would definitely recommend this location if you’re looking to get an amazing paint job & superior customer service!Services: Painting
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August 2023 by Paul Marglin
Took my vehicle in for insurance collision repair. A couple days into the process I called and asked to keep certain parts. When completed came to pick up vehicle. They threw away my parts. I got in my vehicle to find several check engine and body lights on. These lights weren't on before. They called in someone to check the systems and he was unable to repair. The body shop said to take it to a dealership to repair. I got home checked some plugs and other things and had it fixed in less than 10 minutes in my driveway.Services: Painting
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August 2023 by Nia Hatcher
Top tier experience. Caliber kept me informed and updated all throughout the repair process. I would highly recommend this company. They exceeded my expectations.Service: Body & Trim
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July 2023 by Daniel Cardoza
I will say they failed to make a good first impression, but once my updates were provided and I saw the finished repairs, I can only praise this place!! Great work!!!
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July 2023 by Alicia D'Andrea
Courteous, profession and very responsive staff.Communication was spot on and my car looks great.
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June 2023 by Amy Amy
An employee was very rude to me up front and then started pulling on my air bag really hard -damaging my car in front of my face and talking crazy to me at the same time when she was checking my car in instead of just touching the airbag and pointing out what she thought. I felt a very racist vibe from her and told her to get out of my car! The manager did not believe that she pulled on my air bag the way that she did and did nothing about it. I told him he could check the cameras since he didn’t believe me and he said they don’t even have cameras! No cameras with all of those cars there? ?I’m GLAD I didn’t leave my car there because no telling what would have happened to it. Beware!
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June 2023 by Ceasara Holman
My truck was ready before the estimated repair date. Everyone was friendly and my truck looks and runs like new .Services: Painting
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May 2023 by Jackson Shorey
If you have the option of selecting this body shop for your insurance needs (it’s a Nationwide-network establishment) you should go out of your way to select it. Fantastic front desk service (without my asking, they called Enterprise to check on how long it would be for me to wait for my rental), excellent body maintenance to the point where they fixed an unrelated dent on my driver-side front end from a separate incident without a work order, and overall amazing customer service throughout the experience. Thank you for doing a better job than my Honda Dealership did last time. Gold star serviceServices: Painting
