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March 2024 by Jason Peck
So friendly and helpful!!
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March 2024 by Merri Carroll
Go see Miss Kim at Public Storage! We're moving my daughter to Nashville, from Seattle, and she's one of the first people we've had the pleasure of meeting. Although they didn't have the size that we needed, she went above and beyond, to help us find one.Her customer service is top notch, and we're loving the "Southern Hospitality"!Thank you Miss Kim, I hope you see this review!
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February 2024 by Tiffany Sanford
Loved the help I getting ready
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December 2023 by MAE HARRISON
My daughter was out of unit before end of month and forgot to take lock off and was out of town and told if we could get lock off in text form that we wouldn’t be charged for the month … well we were turned over to collections for an entire months rent even though lock was off by 8th of month and they rented unit for the remainder of month probably so yeah it’s double dipping !! They pro rated when moving in so why was that not done upon moving out due to an error on her part if I had to pay it then my gate code etc should of still worked and didn’t hmm scratchy I think ! Not willing to work with you at All
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December 2023 by Kevin Williams
Miss tiya was a dream come true. She administered aid to all my needs . I would definitely store here again because of her.
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September 2023 by Danielle Simpson
I'm from GA and looking for a small rental space to keep some things when I come off tour to store. I just wanted to say that Pam was highly professional and helped me rent a unit. She explained all my contract info and helped me with my paperwork. Thanks Pam for you help and support ?
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September 2023 by Charlotte B
Pam was Very helpful, went above and beyond. Thank you for having such wonderful employees!!
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August 2023 by Cherish Clemmons
Bill is amazing! He took the time to make sure my unit was taken care of. I really appreciate your help during a tough time. Thank you for being caring and understanding. I wish there were more Bills out in the world. Thank you, thank you, thank you a ton
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August 2023 by Becca Bazile
I needed a bigger space and brandy understood my situation and helped me move to a bigger unit. So appreciated! Thank you brandy!
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August 2023 by Kimberly Whitfield
Brandy was wonderful!!Very Informative and helpful! So very nice and friendly! I would definitely recommend asking for her services if you ever have business with this company! If I could give more stars for her, I would!!
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June 2023 by william crego
I got a 20x10 room and it doesn't have electricity. Never did and she didn't tell me anything about it. I also asked the attendant if it would be a problem for my rent being paid on the 7th and she said no problem. I am disabled so my income is mailed to me on the 3rd of every month and I pay with cash. Sometimes it arrives late and I wanted to be sure they knew from the start. Last month no one was there to take my cash and it was the 5th so I got charged a late fee once again. My room went up almost a hundred dollars last year. I dumped a mattress in the dumpster and they charged me a 45 Dollar fee. The next month I went in to pay rent and they charged me an additional 100 fee for the same mattress. I said I already paid a 45 Dollar fee but they didn't seem to care. Do not rent from this place!!!!!! The management never answers and they are not there More than half of the time it seems.
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June 2023 by Cepeda Freeman
I was picking up a load and need to print out a bol and the young lady at the front desk absolutely helpful thanks joyia
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June 2023 by Nubeing Gaming channel
I needed a place to storage some of my equipment until my place was ready, Joyia was very helpful, and really nice. Definitely recommend this location!!
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May 2023 by Anita Humphrey
I can't express the highest quality and over and above service that I have received every time I talk with Bill @ the Elm Hill location.... He is always so friendly and wonderful to work with... if only you could duplicate him... please make sure he knows how much you appreciate him...he deserves a raise in my opinion... thanks for all you do Bill...Anita H.
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May 2023 by Byln Productions
Just wanted to give a big thank you to Joyia for helping me with…. Everything really, she was super nice, and had a great smile! They didn’t have any units In the size I wanted at her property and she could have left it at that.. But she was nice enough to look up other stores in the area that had the size I needed, wrote down the info, and even offered to call over there for me… Your awesome Joyia! Thanks again!
