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November 2023 by ED JORDAN
Qwen in drive thru is amazing, smart, friendly and professional
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July 2023 by Tom McNiel
Terrible bank, Belle Meade office personnel are professional, but have ZERO authority to correct terrible mistakes. They have consistently blamed the "Back Office". None of the branch offices have voice mail, They call & ask for you to call back, so when a customer calls back, it just rings & rings & rings....... When I asked about this the response was: "Yes, we don't have voice mail, that is so weird." I asked why & the answer was "corporate decided that".
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October 2019 by Matt Holifield
Best service out of this branch and Regions has taken care of me! The best employees!
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December 2018 by David H.
This isn't my usual branch, but I dropped in because I was in the area to do some things the online/phone people were not able to help me with. David took care of everything I needed and it was a great experience. Was actually thinking of leaving Regions, but he was so helpful I've decided to stay.
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September 2018 by Jo Ann Lundy
Very good very friendly staff and helpful
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July 2018 by Carter B.
When my parents moved to Nashville in 1947, they opened an account at First American National Bank, the predecessor of Regions, so our family has banked there for 71 years. In fact, I worked for them for a few years back in the 1970s. About ten years ago my late wife's accounts were messed up a few times (I forget the details) so we moved all but one account over to Truxton Trust. We kept one checking account that I use to pay various people who work for me from time to time. I like the drive-in folks a lot - friendly and fast - and that's where I always go. I would give the place four stars except for a their inability to set up an account for a grandson. He wanted to have an account that would allow him to save money for a car and yet protect him from his self-admitted spendthrift ways! He and I went in and set up a joint account requiring both of our signatures to withdraw funds. I was assured that this wouldn't be linked to his deposit account. Guess what? It was and Grandson, desperate for funds one night, tried to withdraw a few dollars and found that he could. Soon, the $1000 saved for a car was gone and he continues to use the bus and shanks' pony to get around. I can see this loophole leading to bankruptcy, divorce, lawsuits, and more. A couple of years ago I got a several hundred dollar invoice from an insurance company for a policy on my house referring to a loan secured by the house. It turned out that 20 years ago we had put an addition on our house and gotten a line of credit to make contractor payments easier. As soon as the project was finished, we paid the loan in full and I thought no more about it. It turns out it had sat there as an open line of credit for years and someone decided the bank had no insurance protection. Rather than tell me, they just insured it and sent me the bill! TMI, as they say, but those are shortcomings through the years that keep me from a full-blown good recommendation.
