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October 2023 by Karie Perez
My son made his first furniture purchase today. Our sales associate, Christian, greeted us promptly, Listened to our needs, pointed us in the right direction and help us complete our purchase with ease. We will definitely be back for our next purchase
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October 2023 by Rocky LeBlanc
Really friendly staff without being overbearing (Thanks Teresa). Lots of fantastic furniture. Prices were in line with expectations. Quality was even better than expected. Purchased a couch/loveseat set created for us from a sectional. They really work to get what you want/need. Thanks!
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October 2023 by Hrayr Avakian
Writing this review on my husband's Google account. My mother and I went into this store on Monday and were warmly greeted immediately by Roberto immediately. He was very kind and helpful, but not pushy at all. We found a sofa and purchased it. Thanks to Roberto for being a perfect salesman and making our purchasing experience so easy. We'd definitely return for future purchases and will be asking for him to help us. I'd definitely recommend this location. They have a nice selection and it's well staffed.
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October 2023 by Tiffany
My shopping experience at rooms to go. Today was the absolute best. Christian, which was our salesman was very knowledgeable when it came to any questions we had about the furniture we purchased.He was very patient with my indecisive self. We are very thankful for him and his kindness.ThanksTha sisters ☺️☺️
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August 2023 by S Marie
Joseph Fry was very helpful and his customer service outstanding. He went out of his way to make sure we ordered the correct color and handled everything professionally. Another reason we love Rooms to Go!
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August 2023 by Lou Anne Pollard
Wonderful furniture shopping experience. Joseph was helpful but gave me good information, time and space to make a great choice. I can wait for my new living room furniture to arrive in just a few days.
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August 2023 by Zeporah Wright
Amazing experience! Just moved here from Kentucky and needed furniture for multiple rooms. They have a variety of really nice selections. Larry was awesome, Garrett was awesome too! Highly recommended this place! We'll be back for additional items.
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August 2023 by Justin Hagood
Our experience at this Rooms to Go was excellent. The sales associate, Christian B., was very helpful with our purchase despite his store not even carrying the items we were looking for. Instead of sending us to a different store he helped us order the items anyway. It was the quickest and easiest furniture shopping experience we have ever had. And that include him taking the time to indulge me in some nerd talk as we were buying Star Wars kids furniture. We will definitely return for more furniture in the near future.
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July 2023 by Rachel Sauvageau
I would love to give a huge shout out to Steve for being such an amazing employee for Rooms to Go in Madison TN! Not only did he help us find an amazing living room set and kitchen table, he was such a pleasure to spend the day with shopping for our new apartment! When I say 10/10 for customer service, he had us the moment we walked through the door. The laughs we shared and answering all the questions we had in every set we looked at, we could have kept walking through that store and say Steve add this to the tab! ?But seriously we want to thank you Steve, and for anyone looking to get new furniture to ask for his assistance in searching for the perfect set for your home! We can’t wait for our next room to furnish and know we will be able to work with him to make that happen too!
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June 2023 by Ken Owens
Purchased a new mattress, mattress protector, sheet set and adjustable base. The sales rep that greeted us was VERY courteous, friendly and professional. His explanations of the various features for each of these items helped us to better understand how they all work (together) for the best sleeping experience. He had us try the mattress at different settings to be sure that it was the best choice for us. Fantastic!
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June 2023 by Julie Whitmore
Fabulous service from Roberto. He gave me time to browse. Stopping in from time to time to answer questions. When I needed help making the best choice, he talked me through my options and pros/cons. In the end, he helped me find the perfect rug to match the couch I had decided in.Friendly service, clean store, lots of options, good prices.
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April 2023 by Meagan Backes
We went to search for a sofa and had the best experience here if the three places we went. Joseph greeted us, gave us good information about sizing and options and then left us alone to try them out. We didn’t feel like we were being followed or bothered at all. We go a gorgeous mid-century modern sofa that was also comfortable. I highly recommend this place if the several that are in this area.
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April 2023 by Trish & Larry Snyder
Robert Gardner was extremely knowledgeable about the product and made suggestions that clinched the deal right away. He made the suggestion of a lay-a-way we could do that will be a blessing for us because of the price lock in. Thank you! We can’t wait to get our new furniture!
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March 2023 by Debra Paulsson
Our salesman was super knowledgeable about the furniture we ordered, he was very friendly, and prompt. I felt at ease during the entire process. We have purchased numerous products at Rooms To Go and have never had any issues with any of our furniture. Great prices, great quality and great service. Larry Hester is a true asset to Rooms To Go and we will make sure to request him on our next visit!
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March 2023 by Ashley Bravin
Thanks to the wonderful, compassionate, and patient guidance of Michelle, our store associate (and new Gallatin friend!), we were able to furnish our entire new home with gorgeous furniture in one evening. Michelle gave us the right amount of space to roam the storeroom to pick things out, and was readily available for questions and guided us through the process of buying our bedroom sets, sectional, and dining room set from start to finish. I couldn’t have asked for better support. Thank you, Michelle!
