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March 2025 by ChaCha W.
I have been sleeping on the jewelry at Ross. Good selection. Brands at good prices.
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January 2025 by Edwin Rodriguez
Good variety of everything
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January 2025 by Guilherme M. Mattos Pinto
We waited for 10+ minutes and no cashier was available to help us, also when a cashier finally appear they attended first a customer that was not on the line.
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January 2025 by Montez Dennis
The West Nashville Location had some Very Nice Clothes.
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December 2024 by daknekeyan Young
I just had the most helpful experience at Ross thanks to a young man named Bao! He helped me with my extremely large full body mirror with no problems. With his eagerness to help and assist he deserves a raise. Tis the season!
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December 2024 by Jackson CA
that customer service sensational give my boy bao a raise🗣️
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October 2024 by Kailly Sabrina
We moved to the area recently and discovered this Ross. Our experience was disappointing. There are clothes thrown everywhere over the racks, shoes everywhere, merchandise thrown everywhere and their alarms are constantly going off. I’m not sure if they’re severely understaffed or what, but they could definitely use some help.
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October 2024 by Glenn Izaguirre
Excellent place and low prices...only it's been empty lately 🤷
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September 2024 by Alayna Ayers
This was the craziest Ross experience of my life… I just moved to Nashville from Virginia, and I love Ross, Marshal’s, etc. I was doing my fun shopping of stores, and went into Ross. First of all, there was only one worker. She was yelling at the long line of customers and saying she was the only one working, so to calm down. I felt incredibly bad for her; the line was wrapping around the whole store. I decided to continue looking, and was so confused. All the products were littered around the floor, open, crushed, or just completely in the everything place. It felt like I was rummaging through stuff in a Goodwill bin. I will definitely not be going back
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June 2024 by King Moe
Not as good as the first time I shopped here. They really downgraded! ??♂️ but oh well
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May 2024 by Irina Floss
Very poor selection, very unfriendly stuff!!! We waisted our time in this store!!!
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May 2024 by Claudia A Varon
I'm very confused by some of the reviews here?
At Ross this particular store I love as well as the patient cashier's. Many designer marked I found jacket and pants for $2.00.
The shoes I didn't find much.
Even a all the way in back of store they have curtains and bedroom as well as bathroom.
It also depends on when it's busy and not so busy.
Fun, fun store!
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April 2024 by Antoinette Bradley
Hated my time there all they do is throw people under the bus. The store is broken it’s old and just neglected
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April 2024 by Cheryl Wise
If I could give this store on Charlotte Pike in Nashville a zero I would!
I stopped in on 4/14/24 around 3:30. Found some cute things to try on. Purchase would have been over $200. I proceeded to the back to the fitting rooms that were guarded by an employee, but all were closed! Employee said to go up front to the 2 fittings rooms, which only one was allowed to be used! There was a line. 3 or 4 employees were standing around at customer service talking and didn't care.
The lady in front of me said she had already asked to open the second room and was told no! After I had wanted awhile, I went to ask to have fitting room unlocked, TAYLOR said NO, because customers don't follow their policy of 5 items in the rooms and leave a mess, that shes tired of cleaning up. EXCUSE ME! I said I would like to speak to a manager, she said no one was there. I WAITED 30 MINUTES in line to try on items, which I chose to leave, BUT I hung them up on the discard rack. I asked her name and told her I was reporting this and she says heres my name TAYLOR C., (I'm choosing to not post her last name)AND I DONT CARE WHAT YOU DO, I'M LEAVING IN 2 WEEKS, to which I responded, I hoped not in a customer service position. Some young people just dont care. I was mortified to be talked to and treated like that! She acted like I was bothering her!
I had worked for Kohls for 15 years in customer service, and worked dressing rooms as well, and no one would have EVER spoken to a customer like that! We assisted customers and cleaned and straightened dressing rooms! That was our job!
I am contacting the store manager and corporate in California today! I know I will NEVER go into that store again, and maybe never to any Ross!
Thank you for reading my review.
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March 2024 by RonneeSue Scott
I really find great stuff here at great prices, but the store is a DISASTER. SAD.
