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December 2022 by David “Giran” B
The guy working tonight couldn’t have been any nicer, he took the time to get me squared away and I will definitely go back to this location for now on.
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May 2022 by James G.
DONT GO, I went into the shop purchase novo 3 and novo 2 pods as I have a novo 3 and my girlfriend has a novo 2, when I asked he said we got em and pulled out a pack of novo 2 pods as he proceeded to explain to me why they will "work" in the novo 3. Now I completely know that the vape will fire with the novo 2 pods HOWEVER it will prematurely burn the pod as well as causing more missfires and leakage... I explained that to him and he disrespectfully told me that I was incorrect and did not know what I was talking about even though I have used a Novo 3 2 and 1 over the last SEVERAL years. The main issue here is customer service, I have never been in a vape shop that was not welcoming and trying to get you to buy their product... I mean I still needed novo 2 pods and I woulda bought them but not from this place!
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November 2021 by Chris Gill
Really liked this place came here for years, but after their recent hires, the customer service is unfortunately, nowhere near the level it was, i wont be back to this location..
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November 2021 by Jacob Winer
Francis is a MASSIVE asset to your team. Fantastic service and a complete pleasure to speak with. He’s highly knowledgeable of the products and extremely personable. He has absolutely earned my return business.
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November 2021 by D C
The door was locked before closing. Called the store and the guy just sat there ignored it and vaped waiting on the time to pass furious because he could’ve helped so many customers in that time. Costing the company so much money little by little with unprofessional moves like that. Just a heads up If you’re gonna close earlier then what is advertised on your door you could at least put a sign on the door stating closing early. Definitely just lost a long term customer.
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November 2020 by Orlando Mendez
Extremely helpful
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November 2020 by Tristen Smith
This vape shop has about everything you need! There is a wide variety of e-juices to choose from and they are pretty solid. If you ever need parts for your particular vape they most likely will have it. Good customer service as well.
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November 2020 by Alisha Hensley
I don’t even give this place a one star are used to praise sapphire Rikers until I went in with a glass that did not work still spits juice out still leaks I just had to tell my purse away and they would be refused to give me a refund or trade it for another device
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November 2020 by Jase Pribble
Used to love this place, but they are always out of product now. The employees are always great, but I'm disappointed that every time I go in, they are out of coils or pods.
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November 2019 by Johnny B Willis
Good service.. . Good products.
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November 2019 by Jaime Thurman
Very knowledgeable staff!!
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November 2019 by P K
Great people!
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November 2019 by Anna Wilson
Felt welcomed and the staff seemed knowledgeable which made it a better experience.
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November 2019 by Lank Holman
Friendly environment, staff very helpful ,reasonable prices
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November 2019 by Ashley Connor
Great prices on juice right now!
