“The grounds are well maintained and I felt safe to leave my belongings stored. Nuli the manager was very attentive and helpful with answering my questions. He goes above and beyond to provide quick and efficient customer service.”
“Great customer services. My daughter goes Lipscomb and the experience has been great. We are from Houston,Tx and customer service has been top notch. The young lady always gives me call when something is wrong”
“Pam was very helpful and friendly, helpful and showed very professional skills in taking care of my business affairs in the office. Loved her personality and smile. I would recommend this location for good service and great location.”
“Barb was absolutely fantastic. Went through everything very precise and is very knowledgeable. Highly recommended! The unit is very clean and spacious and I’m totally happy about the whole experience!”
“My daughter rented a unit at US storage on Nolensville rd. and recommended them to me. So, I rented a unit for myself. My unit had outside access but with a nice gate and a security control panel. Eventually my daughter and I decided to merge our belongings into one big unit, in a climate controlled building. The whole process from doing paperwork to moving in was once again, incredibly smooth and easy. After our introductory offer expired on our unit, Janessa went above and beyond to help us negotiate our new price. Her colleague, Erin in the Clarksville location, is available to work with Janessa when needed and they make a great team. Janessa is always around and runs the place like a top, she does an amazing job. I’ve had no issues there. I go to my unit weekly and I feel safe when I do. I highly recommend US Storage!”
“Driving through Nashville, I met up with an old friend, Mike, that said he could help find me a storage unit in Charlotte, NC. Very quick and done in less than 5 minutes. He was knowlegable about the ceiling heights on the storage lockers which they do not have at his facility, so it helped me decide between that and a full size storage unit. Thanks.”
“Came in after hours as directed by the office, Carol could have easily said sorry sir, I can’t help you. She did not, and made sure for me to get the same care and treatment as everyone else, no matter the time. She went above and beyond and I’m thankful for employees like this that can out their self in our shoes. Love.”
“This was a extremely helpful and great service. Fallon wasted no time helping me with my storage unit. Thank you Fallon and Angela for being so kind. We need more people like you in the world!”
“This Public Storage facility has been absolutely amazing throughout my entire time in college. Very professional staff and service, and they don’t hit you with stupid hidden fees or restrictions. I will move out soon, but I would recommend them to anyone in need of storage. Also a shoutout to AJ, Jenny, and Tom for their help with boxes!”
“Angela has provided invaluable customer service throughout the time our agency utilized the OHB location facility. She was extremely helpful, patient and answered all my questions.”
“I have been a long time customer of Public Storage, and love the low rates and cleanliness of the units. There employees are also top notch, especially Carrie at the Antioch, Tennessee location. She's always so helpful and extremely nice. She made it so easy for me to add another atorage unit. The only thong I can think of that they dont have, is maybe a vending for drinks and snacks.”
“**Update**
The Manager of the property; Ms. D, is very, very helpful, understanding, and patient with the tenants, as I'm currently am, and I'm very thankful for her Customer Service Satisfaction, and I give her a 10 !!!. Thank you so very much, Ms. D, for your help, you assisted me a lot
☺️☺️☺️!!!.
Pam really helped me today!... She was very helpful and patient with me!. Thank you so much, Pam and keep doing ultimate job, that you do!, God bless you all !!! ?☺️.”
“This Best Public Storage Is The 825 One. Ms. Monica Runs Her Store So Professional and Friendly. She Makes Everyone Feels Welcome And very Helpful. She Knows So Much About The Company. Best Employee You Guys Have Working For You. She Needs A Raise ASAP. Shes Overlooked On How Great She Does For The Company. Love You Miss Monica . -Tee”
“I’ve had nothing but wonderful experiences at this location. It’s clean, safe, and the team on site has been exceptionally helpful every time I have called or stopped in for assistance. Ebony and Claudette have been great helping me with my account and rekeying my lock. I’m so glad I chose this location to store my things!”
“I love the customer service at this location. I have a storage at another store but I pay here.Linda is always so friendly.I've been using public storage for years. The staff is great!”
“My husband and I were looking for an affordable and conveniently located storage unit that suited our needs, and this was definitely the place. John was very professional, knowledgeable, and straightforward when helping us today. He easily answered all of our questions and was very efficient when setting us up with renting space. Highly recommend Extra Space Storage!”
“Extra Space is so great. I can’t say enough about how easy everything is to open a unit, visit it, etc. Even just the fact they pre-open the famously hard to open lock packaging - excellent service.”
8:30AM - 5:30PM
1216 Gallatin Ave, Nashville
Self Storage
“Duane was super helpful in getting us into a unit same day! Kind staff, good carts, overall cleanliness for a storage unit facility. Easy parking areas for loading and unloading. Inexpensive compared to others in the area.”
“I cannot say enough great things about Ms. Marketta and my experience at StorPlace. From the moment I walked in, she took care of me like family. She was professional, patient, and went above and beyond to make sure every detail was handled. Moving and storage can be stressful, but she made the entire process effortless.
She explained everything clearly, helped me find the perfect unit for my needs, and even checked in to make sure I was comfortable with the whole process. You can tell she genuinely cares about her customers, and that kind of service is rare these days.
If you’re looking for a storage facility in the area, don’t even think twice—go to StorPlace and ask for Ms. Marketta. She will take care of you the same way she did for me. Absolutely 5-star service!”
9AM - 5:30PM
600 Old Hickory Blvd #100a, Nashville
Self Storage
“Amy took care of me setting up my storage unit. She was very professional, welcoming, and patient to answer any and all questions. She provided excellent customer service and made the whole setting up process enjoyable. Prices are very good compared to other storage units. To sum it up, excellent customer service, great pricing, and conveniently located if you’re in the Bellevue/West Nashville area! Overall highly recommend.”
8:30AM - 5:30PM
7141 Charlotte Pike, Nashville
Self Storage
“Have yet to use the unit yet but the entire setup process and being walked through everything has been great. Best deal in the local area with tremendous service from Jason and Matt. Highly recommend.”
“Lucy is a great person to deal with and she on top of this place, anything I needed to know she explain it.that is why I have a storage place here .she again I my say is outstanding.”
“Ms.kathleen was an amazing delight to be with showed me my unit make sure that I was able to get the right size U-Haul so I was able to make it to the back of the storage complex due to the fact that my storage unit was all the way in the back in a corner, she gave Me to get back there with no issue the gate worked fine. I had no issues with getting in with the code. It was a delight to work with, and I’m glad that I chose the location. Definitely recommend”
“Sherrka is the most respectful woman that I have met today she has helped me out and has done more than beyond her demands of being a awesome worker and she has helped me through a rough time I'm calling her my angel”
“Adria is a great representative for this company. She has been a very responsive and helpful with our storage needs a great person. I recommend Adria at public storage on myatt drive.”
“Julie is super accommodating, willing to answer all questions, very sweet and professional!! She gave me a tour of the facility and very helpful!!! Excited to store here!!”
“Thank you Amanda for helping me in getting a transfer to a bigger unit for the same price as I'm paying now...we are very happy for the bigger unit...and for the pro-rated amount...the unit was very clean as well...Thank you!?”
“I’ve had a unit at extra space for over a year now, but my company has been using them for years now because they’re the best. The locations great and fair pricing. I’ve had other units in the past and I really like how they have options for indoor units which is great if you are storing anything that can’t get too hot! Overall what makes my experience here better than the rest is the store manager Carol. She is so helpful and great to work with. We get a ton of packages delivered that I can’t always meet the drivers for and Carol always lets me know and makes sure everything gets put safely in my unit.”
9:00 AM - 5:00 PM
Nashville
Self Storage
“We utilized Gouffon for a move out, storage for 5 months, and move in. The crews on both ends of the move were totally awesome. They were very professional, courteous, friendly, and STRONG! They worked hard and quickly - the team work was a joy to watch. The Gouffon office personnel were super wonderful to deal with - they called/emailed/texted with updates I needed and were always available to answer questions. Pricing was reasonable. You get what you pay for - peace of mind that your household goods will be taken care of. I found nothing broken during this move/storage, and no walls or floors were scratched. 100% recommended!”
“SUPER friendly and understanding. Very cooperative and got the job done efficiently when it was my error. GREAT storage unit with even better workers. (Older man who’s been here for 15 yrs, long white hair in Nashville TN). Definitely coming again every summer for college.”