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February 2023 by Anthony Payne
Go see Mr.Kenny he will get all the GM parts you'll ever need.
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November 2022 by Jonathan A Hendley
Expert Parts People!
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February 2022 by Cindy Thompson
Best service experience I’ve ever had! I’ve brought my car in for repair 2 times in the past month and both times Wayne was amazing! I can’t thank him and the service department enough for being so friendly and caring. They truly know the meaning of customer service. Thanks again guys!
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October 2021 by BobbyRay Music
Called & scheduled to have my transmission fluid checked on my 2015 equinox. When I got there, told the service department about the issues & wanted the transmission fluid checked. Charged me $99 & DID NOT CHECK MY TRANSMISSION FLUID!!!!!! Very unapologetic, unprofessional & left all their trash in my car!!! Will never take my car their again!
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October 2021 by Renee Szefcyk
Dropped off at the body shop. Paulonda was as great in person as she was over the phone. Took care of everything that needed to be done including getting the rental car place over for my ride. Wouldn’t use any other shop.
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October 2021 by Amy Dutton Berman
I showed up unaware that you had to have an appointment. They told me they had 10 cars in front of me if I wanted to wait it out. By the time I got my laptop and phones out and entered the Wi-Fi password into all of them, my phone rang. Excellent customer services work. I could ask for a better experience. FYI appointment only Monday-Friday.
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September 2021 by Cheryl Ivey
Mark Musgrove is a great salesperson...and nice people to do business with
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August 2021 by Bruce Mason
Service time was ridiculous 5 weeks for transmission
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July 2021 by John HIgney
They areAWESOME ?
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January 2021 by Laura Maynard
Very happy with the parts department staff. Got 2 new keys cut and programed without issues.
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September 2020 by Brian Briscoe
Had my part in stock
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May 2020 by Jeff Turner
After a couple of back and forths on an offer, I agreed to "their offer/price". THEN, they tried to say that they made a mistake and needed to increase the price by a couple thousand dollars...."The Sale Manager did not understand" the amount correctly. What, is that not his job? Why do you need to "go" and talk the the Sales Manager? Can the "Salesman" not sell a car? Either way this show lack of character. Don't trust these people to have your best interest at heart. By the way, the person on website (the chat) is not a real person, they think you are stupid.
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February 2020 by terri hopper
Great people who care about their customers! James ( he has a cane) is super friendly. So, is everyone else.
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August 2019 by tony mellies
Suppose to deliver my car to me and came to tell me they are locked out of my car. Highly discourage coming here for any service.
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September 2018 by George Goldtrap
The guys at Serra Parts desk are excellent!
