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March 2024 by Jason Kinn
Always friendly and efficient.
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December 2023 by Lost Viking
Great gas prices
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November 2023 by Katie Sparks
Love the full service station
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August 2023 by Matt Glazer
My car broke down and I had it towed to Packards Shell. They told me 2 days for diagnostics which was great as the other shop I tried told me 5 days. I had my car back within a week and have had no issues since picking it up.Price was reasonable for the work required. Quick delivery of parts needed for my vehicle as well.
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July 2023 by Tiffany Martinez
1 star since I was able to get my car in the next day after calling. I took my car in for an alignment, tire balance and rotation. They also replaced a tire. Picked up my car a few hours later and while driving home it was worse than how I brought it in. I called to inform them of this and the response was “oh yeah you have a bent rim” took it to a mechanic and they also found my tie rod ends are getting loose. So my complaint is how on earth did they do the work they said they did with that issue? They just let me pick up and drive my car without telling me about the rim! The rim was not bent when I brought it in. If they truly did the work they would have caught that and informed me and told me the alignment couldn’t be done. Of course no one will take accountability or simply say they made a mistake and make it right or issue a refund. Of course not. Maybe this is normal to others but not to me that they charged $100 of labor to the work they claim they did. I never had a labor cost on top of an alignment, tire balance & rotation. This place came so highly recommended and I’m so disappointed that they did me wrong. I had go somewhere else and pay another $150 for the rim. They just did not care. It’s so sad how people get taken advantage of.
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July 2023 by Jared Shreeve
Packards Shell is by far the best place to take your vehicle if you need it serviced! Every time we've taken our cars in, they've treated us with respect and fixed our cars at a very reasonable price. Best mechanic experience in Nashville for our family by far.
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July 2023 by Bean West
by far the most reliable car shop ive been to, and the kindest people everrrr!!! love love love this place
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May 2023 by Chris Eads
Very nice people.fixed my tire in minutes.
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January 2023 by T R.
Hands down one of the best businesses in Nashville. Always reliable, and accurate with wait times. I've been here a few times for minor fixes and they are always able to get me in the same day and give me an accurate time frame and good price. Highly recommend
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December 2022 by Laura H.
Service was done quickly. I didn't have to wait several days to get in for service. The price was reasonable and the staff was easy to work with highly recommend Packard.
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November 2022 by Olivia Schapker
Had a nail in my tire and they were quick and very friendly fixing it! Highly recommend supporting this locally owned family business. Convenient location and friendly service!
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November 2022 by Stephanie Snell
Your everyday gas station. Inside is drinks, donuts, coffee and to carry out food prepackaged items.
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October 2022 by Katie Garapic
Our family's been going to Packard's for over 15 years. They replaced my brakes same-day & charged FAR less than quotes I'd seen online. They are so thorough & reliable!
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September 2022 by Joseph Brown
Called to see if they would install my brake pads and rotors, they said "sure bring it on by!" I get there and they tell me they don't install customer parts and tried to argue with me that I didn't say I already had the parts. Waste of time.
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September 2022 by K7 B7
Fixed my car inexpensive. Asked to check for any leaks. That part was never answered. Yet the vehicle drive better.
